We stayed at this hotel for 3 nights and I can definitely say they have the best service of any hotel I've stayed at. We arrived in the evening and were exhausted from our flight plus one of our bags was lost by the airline so our moods weren't that great but when we arrived we were greeted with a beverage and Celal gave us all the information we needed to know about the hotel, he even said they would take care of our lost bag issue. The next day after we came back from sight seeing we asked them if they had a chance to contact the airline they said that our bag is upstairs in our room! I was very impressed that they took the time to help us out and were very prompt. The hotel is in an excellent location, in the heart of Sultanahmet. We could easily walk to the Blue Mosque, Aya Sofia, Topkapi Palace, and Grand Bazaar. The only time we took transportation was to come back from the Spice Bazaar. The tram stop is also walking distance. We had our 6 month old baby with us and all the places we went including the tram and the hotel itself are stroller friendly. The room was very clean and comfortable, the washroom was also very clean, the shower was huge! There is maid service everyday so you always come back to a clean room. At night the hotel is very quiet so you can get a good night sleep. The breakfast buffet was delicious with a wide selection and it is always served with a smile. They arranged a boat cruise for us and it was very enjoyable, the bus arrived on time and dropped us off at the spice bazaar afterwards so we didn't need to return to the hotel but they would have taken us there if we wanted to. The airport shuttle was on time and they even stored our luggage because our check out time was 8 hrs before our flight so we could enjoy the day of sight seeing before we left. We loved our stay and want to thank the staff at hotel Seraglio and we will definitely be staying there next time we are in Istanbul!
- Official Description (provided by the hotel):
- In the heart of the old town of the magnificent Istanbul, you will find the charming boutique Hotel Seraglio. The hotel has 14 tastefully and comfortably decorated rooms in different categories. Hotel Seraglio is located in the heart of world famous heritages in the historical Sultanahmet district of Istanbul. All the major touristic places are within walking distance. You can also go to Taksim/ Beyoglu in 15 minutes by streetcar. ... more less
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