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“More than worse”
Review of Plan Tours

Plan Tours
Book In Advance
More Info
$95.58*
and up
Istanbul Bosphorus Cruise with Dinner and Belly-Dancing Show
More Info
$77.66*
and up
Princes’ Island Tour from Istanbul: Buyukada
More Info
$41.82*
and up
Afternoon Bosphorus Tour including Cruise, Golden Horn Coach Tour and Cable Car...
Ranked #177 of 415 Tours in Istanbul
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Attraction details
Owner description: Plan Tours which offers guaranteed departure touristic services with our young and experienced staff to provide the best services with utmost care for the full comfort and satisfaction of our guests. Below, please find our company details and the services for your F.I.T. or groups to Turkey for possible cooperation. Plan Tours, licenced "A Group" by the Ministry of Culture and Tourism, is a major tour operator in Turkiye, based in Istanbul since 1984. We are the member of TURSAB (Association of Turkish Travel Agencies. Plan Tours is the main supplier for several online companies such as Expedia (microsoft) , GTA/Kuoni, Viator, Get Your Guide, TUI / Hotel Beds, Orbitz, Attraction World, City Discovery, Veltra, Rent A Guide, Hot Holidays, Haiwan, Ticketbar. WHAT WE DO • Guaranteed Departure Tours in Istanbul and all Turkey • Hot Air Balloon Tours over Fairy Chimneys • Cappadocia Tours • Small Group Tours • Skip the Line Tours • Shopping Tours • Ephesus & Virgin Mary’s House Tours • Troy & Gallipoli Tours • Biblical Tours of Istanbul and Turkey • City Sightseeing Tours • Private Yacht Rental • Guiding Services • Hotel Reservations • Mice & Congress & Meetings services • Limousine Services
Baselice, Italy
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“More than worse”
Reviewed March 18, 2014 via mobile

Boat-tour. Pick-ip at hotel, drive half an hour, wait one hour to change the bus, drive back 30 minutes and enter thr boat. THIS WAS 5 MINUTES WALK FROM THE HOTEL!!! 2 hours lost.One hour on the boat. Then drive to one more attraction. And back to the hotel (from stop 10 minutes to walk!!). Summary: 2 hours sightseeing, 5 hours wait or unessecary driving. (2 hours too late back)

Helpful?
2 Thank lmatm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plantoursistanbul, Plan Tours Customer Care Service at Plan Tours, responded to this review, March 21, 2014
We're sorry to hear your dissatisfaction. We offer free shuttle service for our guests. But also guests who don't want to spend time on shuttle can come to our meeting point on their own at the starting time of the tour.
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106 reviews from our community

Visitor rating
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Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Rotterdam, Zuid-Holland, Netherlands
Level 3 Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Rubbish”
Reviewed March 13, 2014

We took the Istanbul Classics tour and were happy to see all the big sights of the old city but the tour was complete rubbish. The tour operator gathers all the participants from their hotels in the separate neighborhoods very early in the morning and then the busses from all the different neighborhoods meet up and you have to get off the "neighborhood" bus and get on the tour bus. By the time the tour actually starts, you have wasted an hour sitting on a bus. The tour guide was a friendly man but cannot tell a story. He assumes everyone has knowlegde about the Ottoman empire and Constantinople. It seemed like he memorized his "talk" because he couldn't answer any questions. Just before the tour ends, they bring you to a basement where they try to sell rugs (the tour guide is not with you and no where in sight). It is not a proper store with other visitors, just the people on the tour. The rug salesmen very kindly served apple tea but are not amused when no one wants to buy a rug of $1000. After the rug viewing, we were huddle up to another level to the jewlery salespeople. It was quite amusing because the sign read "jewlery schmucks" with an arrow to where they guided us. The tour ends with the guide basically dumping you at the Grand Bazaar. All in all, I would consider this tour no more than a taxi ride because besides getting a ride to the locations, you don't get much else.

Visited March 2014
Helpful?
2 Thank Lynne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plantoursistanbul, Plan Tours Customer Care Service at Plan Tours, responded to this review, March 14, 2014
We're sorry to hear your dissatisfaction.

We offer free shuttle service for our guests. But also guests who don't want to spend time on shuttle can come to our meeting point on their own at the starting time of the tour.

All our guides are licensed from the Ministry of Tourism which means they are professionals giving enough information according to the availability of the time. However, if you asked for more information on spot about anything you were interested to learn more, our guide would be happy to tell you in detail without stealing the time of the whole group.

Art demonstration of handmade Turkish carpets are visited upon guests’ request. We NEVER force our guests to see carpets; only who wishes to see these carpets watches the show and others are visiting Grand Bazaar on their own.

Yes, we leave our guests at the Grand Bazaar because our tour ends there. This is not a surprise and it is CLEARLY MENTIONED in all our brochures and websites.

Hope above explanations are satisfactory.
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American Canyon, California
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Extreme satisfaction”
Reviewed January 1, 2014 via mobile

I made a tour with your company on 24 december. My english guide on that day was a very nice lady. Her turkish hospitality and personal kindness made my tour a life time experience.

Helpful?
2 Thank destiny a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plantoursistanbul, Plan Tours Customer Care Service at Plan Tours, responded to this review, March 14, 2014
We're happy to hear your satisfaction. Hope to see you again in İstanbul.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level 5 Contributor
62 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
“Dont trust them”
Reviewed December 29, 2013

We paid 35eu/p for a half day tour which was a complete waste of money and time. The guide barely knew a few words in english, he was uninformed and he left 2 hours on our own...in a supposed guided tour... we trully felt robbed.

Visited December 2013
Helpful?
Thank JVMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plantoursistanbul, Plan Tours Customer Care Service at Plan Tours, responded to this review, January 13, 2014
Dear JVMadrid,

If you please send your tour date, tour number and your hotel name to our email address we'd like to investigate your complaints and get back to you.

Plan Tours Customer Care Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghent, Belgium
Level 6 Contributor
107 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
“avoid !”
Reviewed October 30, 2013

We didn't know that we were going on this tour whit this company. Our previous guide told us about a great tour incliding rides trough city, taksim, spice market, palace, boat tour and viewing asian part, including lunch.
We got more than 1 hour delay because of bad organising. Then rushed of to the boat. Did have a wonderful boat tour with comments from that company. Then rushed to spice market (the shop they go to is very expensive). No trip trough western part but got dropped of in a restaurant that was completely crowded and served all the courses in 35 minutes. Since the food wasn't good and half of the group didn't eat ...
After that we waited. After a big quarrel we did leave for the dolmabace palace. For some reason the guide wouldn't pay for and visit the harem. After rushing trough the palace we had 45 min in the garden, waited for the bus and got stuck in traffic. Asian part, didn't see it.
But, we made some new friends, we supported each other, had a good laugh and nearly killed the guide untill we realised it probebly was not all his fault.

Visited October 2013
Helpful?
Thank katleen_lybaert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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