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“very nice hotel with great service!” 5 of 5 bubbles
Review of Holiday Inn Istanbul-Sisli

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Holiday Inn Istanbul-Sisli
Ranked #288 of 1,121 Hotels in Istanbul
Certificate of Excellence
Jeddah, Makkah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“very nice hotel with great service!”
5 of 5 bubbles Reviewed August 24, 2012

The hotel has a good location on the same road with many shops and malls and near tourist attractions, the greeting by door men outside and inside is welcoming, lobby is elegant and cozy, there is a nice scent in the air and the lobby bathroom is clean and luxurious, the bar looks nice and cool, there is high security with door staff and elevator can not be used before swiping room key in, rooms are spacious and neat for a hotel in this location as most hotel in town have small rooms, rooms were clean and organized with all the small handy stuff that travelers could find helpful in their stay, the only thing missing is a bathrobe, nice flat screen tv although needs more arabic channels as many guests are arabian, bed and pillows were very comfortable, bath was clean and fancy with a huge shower glass door and two shower heads with the top one a large rain shower, the room was modern and comfy with advanced utilities, spa and gym were nice and organized, had a nice turkish bath scrub, breakfast was delecious and varied and staff were attentive, helpful and professional, breakfast staff, spa staff, door men, bell boys, room service, housekeeping were all outstanding, courteous and welcoming with a smile and helped me to enjoy my stay with extraordinary customer service qualities and positive attitude and friendly which made us happy and satisfied and exceeded our expectation especially two reception staff who were wonderful MR. CAN and mr. Salih thank you very much.

Room Tip: to sleep well choose a room on the side or back view to avoid street noises in front view rooms.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Wael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISisli, Manager at Holiday Inn Istanbul-Sisli, responded to this review, September 5, 2012
Hello !

Thank you for your great feedback regarding your recent stay at Holiday INN Sisli

We are very happy that you enjoyed your stay with us and appreciated the service of our team.
It is a real pleasure to have such a wonderful guest like you and we really hope to have the pleasure of welcoming you back soon!

Best and warm regards ,

Onur KARA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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341 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

Over the past 4 years, I/we have stayed at thsi hotel some 8 times, on busienss and pleasure. Location is perfect,away from the hustle of the city yet 10 minutes on the tram from centre,or 30 minute stroll ,Blue Mosque & ferries, which stops outside.Local shops and returant within 100 yards offer great value on food and basic citems.

The hotel is clean,fresh and has a great pool/gym, huge plus for thsoe hot days during the summer. friendly staff,comfortable clean rooms.The weekly BBQ's during teh summer are excellent. For me,always the number 1 choice for Istanbul and alsways recommended to friends and familiy,none of whom ahev been disapointed

Room Tip: Ask for pool view, much quieter
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  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank stewk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISisli, Manager at Holiday Inn Istanbul-Sisli, responded to this review, September 5, 2012
Hello !

Thank you for your feedback regarding your recent stay at Holiday INN Sisli ,

Your top marks in your review about your recent stay at our hotel has truly motivated our team members, particularly coming from our regular guest. Thank you for taking the time to highlight our central location, spa/pool , staff service and for giving us a thumbs up for cleanliness.

Looking forward to welcoming you, your family and friends back to our hotel in the not too distant future.

Have a great summer ahead and best regards from Istanbul to London ,

Best Regards ,

Onur KARA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 21, 2012

I see this all over the world whether you're in the US or in India, Holiday inn is the place where I know I'll get the same good standards. So is the case here.
The area is quite good as well, there are many shops around and within a 10 minute walk there is a very nice mall.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Elid01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 9, 2012

It's walking distance to the shopping areas, pedestian streets as well as the Boutiques area, i.e. Prada, Tod's, McQueen, etc.

Breakfast is very good, dinner is average.

Spacious rooms and very clean which is important and rare when you travel to Istanbul!

Room Tip: Rooms with a street view are better; the other ones are very dark. Rooms on higher flkoors might hav...
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank al_advisor82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed August 3, 2012

Check in was simple as I reserved via the Priority Club website. Being a Platinum member did not have any benefit as I wasn't upgraded although the hotel was pretty much empty :S.

Room was a bit on the tight side but somehow have managed to have a bathroom which was almost half the size of the room. No complaints but just found it strange to allocate lots of space for the bathroom and not for the room itself. Rainfall shower was nice and spacious there was also a tub available. The weather was hot and humid but the A/C was very very good and literally froze myself. Beds are comfortable and very nice firm pillows which are hard to come by in hotels.

Good hotel for business trips as it is located centrally but a bit pricy for what you get.

Room Tip: High Floor on the side of the hotel away from the main street
See more room tips
  • Stayed July 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lost_dogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISisli, Manager at Holiday Inn Istanbul-Sisli, responded to this review, August 9, 2012
Hello ,

Thank you for your feedback regarding your recent stay at Holiday INN Sisli ,

Please accept my sincere apology for your recent experience in front office . We realize IHG Priority Club Platinum members are our most loyal customers and we failed to meet those expectations with you .

We have retrained our front office and reservation team at the hotel in order to be sure this does not occur in the future. Please contact me when you need reservations at the Holiday Inn Sisli in the future and I will personally handle your reservation. On a positive note that you appreciated the rainfall shower , tub , A/C , beds and firm pillows .

Again, my apologies on behalf of the staff and we look forward to having you as our guest on your next trip to Istanbul .

Best Regards ,

Onur KARA
onur.kara@hisisli.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 1, 2012

Picked this hotel because it was a flying trip and very near the office I was visiting. The room was fine and clean, breakfast was OK and one of the receptionists looked like Eva Mendes which is never a bad thing! Sisli is a business district and a bit far from the main sites of Istanbul. If you want to do tourism the metro is a bit of walk and traffic is quite bad in Istanbul but this hotel is relatively cheap. Would recommend here more for business than tourism. Tourism wise I'd stay at the Sirkeci Konak if you can and you should definitely visit the Agia Sophia (if can only choose one site), Topkapi Palace, Blue and Suleimanye (spelling?) mosques, Grand Bazaar, Egyptian Spice market and Basilica Cistern. The food is fab too. It's a great city!!!

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank psellus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISisli, Manager at Holiday Inn Istanbul-Sisli, responded to this review, August 9, 2012
Hello !

Thank you for taking time to share your positive experience with us . I am pleased that you enjoyed the hotel staff, cleanliness of your room and our breakfast .

The location of Holiday INN Sisli is in the midtown which is suitable for business travellers and also very convenient for shopping . For leisure travellers who want to visit the Old City, it is not in the Old city but also it is not far from the there . The public transportations are available around the hotel , for example the main metro station that is only a 5 minute-walk from our hotel or 100 meters for main bus station .

We look forward to having you return to Holiday Inn Sisli on your next visit.

Best Regards ,

Onur KARA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tripoli, Lebanon
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 29, 2012

the hotel is in very busy & trafficked location. All facilities, rooms, rest, breakfast, concierge service, taxi availability... etc.. let you feel that you are in a 4 not 5 stars hotel.
Management And reservation wise: SCANDAL: 1- We reached the hotel for check in and discovered that our reservation for 3 nights has been cancelled and they told us that the hotel is FULLY BOOKED!!!! we were obliged to call our agency many times to settle the case. This was the 1st time that happened something like that with us. 2- THEY GAVE US 2 DISTANT ROOMS, and our booking was adjacent or connecting. the amazing thing is that one of the rooms we had is in fact connected with another room given to someone else, and the noise from that room was terrible.
Very bad view and other buildings are very near, so you prefer keep the curtains closed.

  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 44yrswithfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISisli, Manager at Holiday Inn Istanbul-Sisli, responded to this review, August 7, 2012
Hello

We would like to thank you for taking the time to leave feedback on your recent stay with us. We value each and every guest’s opinion.

I am very sad to hear that you were not completely satisfied with your stay with us . As a Holiday Inn Sisli our goal is to go above and beyond for every guest so that they are happy with their experience.

I can understand your disappointment with the cancelled reservation incident . Reservation issues can be very difficult to handle if hotel is fully booked and I apologize it was not handled properly Once again I would like to apologise that you were made to feel uncomfortable and that you did not find our staff more friendly. This is definitely not the way staff are expected or encouraged to act in our hotel. I will certainly be investigating this issue within the front office teams as a matter of urgency I can assure you.

Please feel free to contact me directly if you would like to chat as I would be happy to discuss any way that we could improve with our service levels for your next visit.

Onur Kara
onur.kara@hisisli.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Istanbul-Sisli

Property: Holiday Inn Istanbul-Sisli
Address: Halaskar Gazi Caddesi,19 Mayis Mah No 206 | Sisli, Istanbul 34371, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Business Hotel in Istanbul
#103 Spa Hotel in Istanbul
#201 Luxury Hotel in Istanbul
#211 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn Istanbul-Sisli 5*
Number of rooms: 168
Official Description (provided by the hotel):
Holiday Inn Sisli has a hammam and a spa which offers organic treatment, just a 5 minute walk from Osmanbey Metro Station. The hotel offers air conditioned rooms with free Wi-Fi.All rooms have an elegant décor which include furniture with dark finishes and hardwood floors. Each one has a plush armchair, flat-screen satellite TV and a well-stocked minibar in the sitting area.Deco Restaurant serves local and international delicacies in a chic atmosphere. Local spirits, wines and beers are available at the rooftop bar which boasts panoramic city views.Holiday Inn Sisli is one mile from Istanbul Convention and Exhibition Center. Mecidiyekoy Metrobus Station is less than half a mile away. ... more   less 
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Also Known As:
Holiday Inn Istanbul-Sisli Hotel Istanbul

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