We just got back from Monopol Hotel on a one week vacation to Istanbul. We travelled as a group of 8 adults and 3 children. The hotel location is SUPERB, 5 min walk to Istiklal street center. 10 min walk to Sishane Bus and metro stations for easy access to all of Istanbul. However, that is just about it, the sole advantage of the hotel.
Breakfast is less than poor, 2 types of cheese, olives, coffee, tea and that's it. Double rooms are EXTREMELY SMALL, I barely could find a place to stand in the room. Twin bed rooms are relatively better.
They checked me in room 106 when we arrived, its an AWFUL room, TOO SMALL, located in the hotel basement, stains on the wall, an irritating smell in the corridors. I spoke to the receptionist who was IRRATIONALY RUDE, and after a long debate with his terrible English he agreed to check me into another room the following morning. Next morning they checked me in room 406 located in the 4th floor, the only advantage was that it was away from the basement. When I asked about the availability of a bigger room that receptionist (Black hair, moustache, Akram was his name I guess) hung up the phone on me!!! He was literraly the rudest receptionist I've ever seen. The next time I spoke to him he was like "If you dont like the hotel call ur agent and leave!!" I still don't know how I held myself from beating the hell out of him. The rest of the staff were very polite, nice and helpful. Special thanks to Zakareya, he was very respectful, helpful and friendly.
Wireless internet connection is available all around the hotel, works most of the time with relatively fine speed. Rooms and bathrooms are not clean, but not too dirty to irritate u, would work fine if u intend to only sleep in the hotel and spend the rest of the day outdoors.
The A/C was useless, first couple of nights the staff alleged it was not working and in maintenance. Later we figured they just said so to save electricity. They keep the A/C remote control in the reception so that u cant use it!!! Ask repeatedly for it and they shall give it to u.
I recommend this cheap hotel ONLY if yer travelling on vacation, intending to spend the MINIMUM time possible indoors. Make sure u bring ur own bed sheets and towels with u, wouldn't recommend using the hotel's. The place has a great location and very helpful staff (Just stay away from that receptionist Akram).
P.S: ISTANBUL IS BEAUTIFUL :)
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