We stayed at Zagreb hotel on August 2010 for 4 days. Everything was fine, the room, the food, the service, the reception. The location is not so good, it is a bit far from the tram station, 5 minutes walk in the mid summer sun is not easy. The taxis won't always get you where you want because of heavy traffic and one way streets.
The big problem was that they double dooked and they sent us to another hotel for the first day. Even thought the 2nd hotel was as good, it was not at all a pleasant experience. After being assured that everything was OK the second day, we returned to Zagreb hotel only to be told that they still didn't have a room for us and that we had to go to another hotel! After a rather noisy conversation they gave as a room for two (we were three) with an extra small bed just for one day, "by tomorrow everything would be OK". We took the room and next day they changed our room for a bigger one but with an extra small bed instead of a normal bed as one would expect in a triple room! Another verbal fight and they changed the bed. For all that, we were offered free access to the pool, the sauna, the turkish bath. I don't know what to think, i hope it was just bad handling of an unfortunate situation, but i won't go there again... That's too bad, the hotel deserved a better review...
- Official Description (provided by the hotel):
- Zagreb hotel is a four star hotel located in the old city center of İstanbul.This is an ideal location for tourists which wants to be near the most famous historical and cultural places like Grand Bazaar,Topkapi Palace,St.Sophia,Blue Mosque,Underground Cistern…They are all in a walking distance from our hotel.Our hotel has 58 comfortable rooms which has central airconditioning and heating system,bath,satellite tv,minibar,international direct dial phone,safe box and hairdryer.Zagreb hotel has also restaurant,bar,swimming pool(indoor&outdoor),sauna and turkish bath to give good services for our clients. ... more less
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- Also Known As:
- Zagreb Hotel Istanbul