We have been thrown out of the hotel, the lady was shouting - holding her baby at about midnight - because of our expressed disagreement from the huge difference between the photoes and the reality in this poorly run property.
Besides we are not talking about any disappointment caused, it is about the unexpected expences caused, loosing our time and energy to find another hotel, instead exploring the city. The hour of this quite insulting request for cancellation from the owner was late enough .
Booking.com should require more accurate information, especially in cases like ours, when damaged clients report that there is essential discrepancy - NO TERRASE TO VIEW WHATEVER, NO PARKING PLOT, NO WINDOWS IN SOME OF THE ROOMS.
- Official Description (provided by the hotel):
- Modern Sultan Hotel located in the heart of Historical Peninsula, within walking distance of many attractions including Hagia Sophia, Blue Mosque, Basilica Cistern, Grand Bazaar etc…Our hotel since put into service , aim to serve you to feel yourself at home with its hospitality, qualified personnel and maintains its high quality service concept on the higher level with continuous development. ... more less
- Reservation Options:
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