We LOVED the TomTom Suites. The hotel is classy and beautiful, full of sleek modern design and eye-catching artwork. Our room was spotless and comfortable (although a tiny bit smaller than I thought it would be based on the pictures on the website. By contrast, the bathroom was HUGE!) The shower was spacious, hot and powerful; the bed was a dream. Free wi-fi in the rooms. Really, my only complaint about the room was that the toilet tended to gurgle all night long, so we always had to make sure the bathroom door was shut. I think bad plumbing is just a fact of life in Istanbul.
The staff of the hotel is incredibly friendly, helpful and professional. Most of the people working the front desk spoke perfect English; the one guy who wasn't anywhere near fluent still tried his utmost to communicate with us effectively, and it was fine. My only quibble with the service was that although I had confirmed my reservation 2 days before arriving, they didn't have it in their system when we got there. They asked if it could be under any other name, and I said no. It turns out, they had the reservation under my husband's name (we have different last names), which I found to be really surprising, given that my husband had had no communication with the hotel prior to our arrival - I did all the planning and made and confirmed the reservation myself. The only reason they even had my husband's name was because their online reservation form had asked for the name of any other guests who would be staying in the room. So they took his name from that form and put the reservation under it! The only reason I can think that they would do this is because he is the man, and that is kind of offensive to me! But I guess that's how things are done in Turkey.
The breakfast was really good, the scones and fresh orange juice were amazing! The breakfast terrace is really nice, with great views. Also, we really liked the iPads that were available for use during breakfast. After reading great reviews of the hotel's chef, we decided to eat dinner there one night, but were a little disappointed. The food was very expensive, and while our entrees were delicious, neither of us enjoyed our starters. However, our waiter, Ramazan, was an absolute delight, and the chef even came out to greet us.
The location of the hotel was awesome. It's literally a 5-minute walk downhill to the tram stop and then a 5-10 minute tram ride into the old city. The uphill walk back up to the hotel is really not that bad. The main street off of which the hotel is located is bustling and a nice look at Istanbul life away from the main tourist areas. The hotel itself is on a quiet side street that feels very safe, given that the Italian consulate is just steps away.
Also, the hotel is located a quick walk away from Istiklal Caddesi, the major pedestrian shopping street in Istanbul.
Overall, this is a great place to stay, and we would definitely come back.
- Official Description (provided by the hotel):
- Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more less
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- Also Known As:
- Tomtom Hotel Istanbul