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“A well located gem”
Review of Tomtom Suites

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Tomtom Suites
Ranked #11 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed February 5, 2014

Part of the Small Luxury Hotel group. What a great location, we had a nice walk through the famous shopping street Istiklal up to Taksim square, short walk to Galata Tower and its
aerea with great shops, restaurants, cafés and bars, short walk to the Modern Museum
and as well few minutes to take the tram, which took us over the bridge to the old town and
Sultanahmet. The rooms are very spacious and well decorated, big bathroom in
marble. The rooms don't have any view, but the restaurant "nicole" on the top floor is overlooking
Beyoglû and the Bosporus. Great view while enjoying a very good breakfast, a sundowner
or having the phanstatic tasting menu in the evening. Kaan, the manager of "nicole restaurant" gave us plenty of wonderful suggestions for great turkish wines. Alican in the reception
was most helpful for any reservations to restaurants and the unforgettable Istanbul Dervishes.
The whole staff was charming, warm, attentive and helpful. What a great experience we enjoyed
in the Tomtom Suites Hotel.

Room Tip: no 22 is great, the heating could have been better
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  • Stayed: January 2014, traveled as a couple
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Thank 707elvira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 2, 2014

Tomtom Suites was a perfect fit for our week-long stay in Istanbul. The staff are warm, attentive and helpful. The location couldn't have been better. It was an easy street car ride to Sultanahmet, a couple of minutes up to Istiklal, short walk to Galata Tower, easy access to ferries and Taksim was walkable. Despite its good location, it was incredibly quiet, with no street noise (since there is very little traffic around the building). Even at the basic level, the rooms were spacious and were kept spotless. Breakfast was outstanding - again, the staff was incredibly attentive but not intrusive. Only two observations. The view out the window was an abandoned building and a construction site. Dinner in the hotel, which I had anticipated would be an equally terrific experience, fell short. I would choose the Tomtom again.

  • Stayed: January 2014, traveled with family
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1  Thank wanderlustSF7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

I chose the Tomtom Suites over the Four Seasons initially because I was hoping to get a more local taste of the city in return for less upmarket decor and services. It turned out the Tomtom Suites exceeded our expectation in all aspects, from room size to decor to services and breakfast quality at less than half the costs of the Four Seasons. We may have given up on access to a pool or gym but there is so much to see in Istanbul that this is but a tiny price to pay. Our taxi driver did not know the area and my wife had her initial reservations when we got lost in what looked like dark side streets. The hotel is actually located in a quiet deadend alley with security blockade at the entrance which they share with the Italian consulate. Five minutes by foot up the other end of the alley you are on Istiklal Street which is the main shopping and restaurant-bar scene of Istanbul. Nural was the most helpful concierge we have ever come across in our travel across Asia,North America and Europe. Not only did he help us with restaurant recommendation and reservations, he added his personal touch with calls to the restaurants to follow up on our special requests and prepared hand drawn maps every night telling yes how to get to the restaurants. How sweet is that!? I would come back to this hotel even if they double their price. Last but not least, breakfast was included in the rate that we paid and it was a wonderful selection of continental choices and local fare. The staffs on the rooftop restaurant are as wonderful as Nural and are so obliging when we stayed way beyond their operating hours for afternoon tea.

Stayed: February 2014, traveled as a couple
4  Thank KCKCJY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2014

Very nice and classy Hotel which was tastefully renovated from being a Girls Monastery in the days gone by. Very secure as right opposite the italian consulate but very close to major shopping, restaurants and a taxi rank.
The Hotel has extremely friendly and accommodating staff, spacious and well appointed rooms (20) with super soft large king size beds, beautiful views from a lovely restaurant deck which is open sky in summer and free drinks and condiments make this a definite recommendation when looking for 4-5 star accommodation in Istanbul. It has been chosen a one of 3 Small Luxury Hotels in Istanbul and one can see why.
The only area that could do with improvement is the scope of the breakfast offering which was adequate but could be more exciting and in line with the rest of the hotel.

All in all it is perfect spot in a perfect location with lovely staff and is highly recommended.

Room Tip: When arriving at the airport, do NOT take the shuttle as offered. It cost double to what the very ac...
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  • Stayed: January 2014, traveled on business
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1  Thank mfuchs62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

Tomtom Suites hotel was an idyllic Istanbul destination. The amenities and attention to detail warranted my writing my first review in over 35 years of world travel. Nural is simply a gem amongst men and a wealth of information. He made our stay here beyond description with his inside information and destination advice along with his own detailed travel guides. The hotel is immaculate - rooms are very large and well thought out containing every luxury amenity. The staff is concerned and attentive. Such a lovely example of this - we found a jar of the rose petal jelly my wife was raving about at breakfast in our room in the evening when we returned. They provide a superb breakfast. The roof view is expansive encompassing the Bosphorus and Golden Horn. The location is perfect and safe - quiet and yet in the heart of a vibrant neighborhood which embodies Istanbul. This is a small luxury hotel that warrants every accolade and doesn't make you feel anywhere else but in Istanbul.

Room Tip: The classic suites are superb
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  • Stayed: January 2014, traveled as a couple
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6  Thank drjleeand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

The name TomTom Suites suggests a hotel with a tiki theme, complete with masks and umbrella drinks, but the name actually refers to the neighborhood in Istanbul where the hotel is located. Located just across from a school and the Italian consulate, the TomTom neighborhood is also home to several art galleries and is within walking distance of the Istanbul Modern. Rumor has it the neighborhood moniker will be discarded soon, and TomTom Suites will be renamed the Old Franciscan House- which feels more suited to the building’s old-world elegance, which has been updated with a modern glass elevator in the center and a lovely rooftop restaurant, La Mouette, with a view across the Bosphorus to the older traditional sections of Istanbul. The building may be old, but the atmosphere and energy is modern; hip but friendly, I glimpsed guests of all types, from solo business travelers, to the young and artsy set and families with teenagers. As this was our first time in Istanbul and we were coming off three solid weeks of intercontinental travel, we arranged for an airport transfer to TomTom a few days before we arrived. On arrival we were greeted by Nural, who gave us a short tour and had helpful suggestions for what to see during our short 3-day stay. He also drew us several detailed maps of the neighborhoods we wished to explore (with some art training in his renderings perhaps), along with info on the best methods for getting around. He then sent a staff member up with our bags to escort us to our suite on the 3rd floor, which was tucked nicely down the hall in a quiet corner with an expansive view of the city – the only better view to be had was one floor above in La Mouette. We tried the restaurant on our first night and were very happy with succulent fish and meat choices and even managed to squeeze in a dessert, although just barely. La Mouette’s atmosphere is quietly romantic, and the view unsurpassed. No. 32 is spacious Deluxe suite containing all the current desirable amenities, including a 4th generation iPod speaker doc. The sitting area is extremely comfortable, and the roomy marble bathroom suite is equipped with a large tub that practically begs you to take a long, hot bath after a day of touring. With its friendly staff and quiet location, TomTom is a pleasure to return to after exploring the city. We had only a short time in Istanbul and plan to return, and will definitely opt for another stay at the lovely Old Franciscan House.

Room Tip: No. 32, a corner suite, is very quiet and has a very nice view
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  • Stayed: January 2014, traveled as a couple
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3  Thank TravelBugLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

Well well well, I would not be exaggerating if i would say that this is probably one of the best hotels I've ever stayed in. I chose the hotel through its reviews on Tripadvisor, and as I was travelling with my family for just 3 days and 2 nights, I was looking for a hotel in a central but quiet location, a small boutique hotel with spacious rooms and customer service to go with it. TOMTOM delivered. I booked through SLH and got great rates for our Superior Suite. Check in was fast and smooth. Mr Alican and his front office staff were great, they took time and understood what we wanted to do in Istanbul during our short stay and recommended what to see and how best to get around the city. Dinner recommendations were spot on and reservations were made. Breakfast at the roof terrace was lovely - what a view ! The room with its bathroom was huge - yes, Suite size. Comfortable beds, large windows with plenty of light, Big screen flat tv with a few hundred TV channels, sofa bed ready for our son, plently of closet space, coffee maker, etc etc..... We had an unfortunate experience with our son getting the stomach bug from the flight in - the hotel staff were caring, attentive and helped us with getting an appointment with a specialist, and took the initiative to check in with us regularly with how he is getting along with his recovery - both my wife and I were so touched especially when Mr Alican came up to the room with a gift for our 6 year old.
If youre in Istanbul and you dont mind taking a short walk down to catch the tram to the city, This is the THE Hotel.
Thank you TOMTOM. We will be back.

Room Tip: Superior Suite
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  • Stayed: December 2013, traveled with family
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5  Thank Ali R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tomtom Suites

Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Phone Number:
Location: Turkey > Istanbul > Beyoglu , New City / Taksim
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Istanbul
#10 Luxury Hotel in Istanbul
#14 Family Hotel in Istanbul
#31 Business Hotel in Istanbul
Price Range: $118 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tomtom Suites 5*
Number of rooms: 20
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
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Also Known As:
Tomtom Hotel Istanbul

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