We stayed here for 7 nights over the Christmas period. The rooms are very comfortable, thoughtfully and tastefully decorated. The toiletries and amenities provided were premium quality. We found the steep incline towards the Istiklal Cad. high street to be a little challenging initially but we got used to it after the 2nd day (it's only a couple of minutes) and we did not feel the need to take it everyday as there are many other options to get about.
The hotel is also situated a short downhill walk towards the Tophane tram stop (tram goes to Sultanahmet) and a stone's throw from the Cukurcuma Antique shops. Beyoglu was the best location in Istanbul for us ( in contrast with Sultanahmet), and beyond Istiklal, there was the Galata, Mesrutiyet and Cihangir areas to explore, all very walkable from the hotel.
Overall, we had a marvellous stay at the Tomtom suites - the wonderful views from the restaurant and upper floors, the quiet street, and the breakfast selection (simple but well prepared) was ample for us. What really distinguishes Tomtom suites from other hotels is its excellent staff. The service was beyond our expectations, and the staff were genuinely warm and helpful at all times. In particular, Nural (Guest Relations), made our visit to Istanbul truly memorable - all his recommended restaurants offered excellent food and atmosphere, and were predominantly patronised by Turkish diners. He was very perceptive in gauging our interests and preferences and all his recommendations were spot on! We also looked forward to Nural's sight-seeing suggestions everyday and often put away our guidebooks - so comprehensive were his directions and descriptions- and relied on his hand-drawn maps! He is truly an asset to Tomtom.
Other staff members who deserve mention: Seray at front desk, who was always very helpful in dealing with all our requests, with a friendly smile. And Fuat who was always quietly efficient and attentive in the breakfast room, and made sure we had everything we needed. Great way to start the day.
There were some minor housekeeping glitches, but they were dealt with immediately and courteously, when we raised them.
Thank you! We will most definitely be back!
- Official Description (provided by the hotel):
- Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more less
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- Also Known As:
- Tomtom Hotel Istanbul