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Tomtom Suites
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Reviews (1,063)
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943
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All reviewsitalian consulatetom tom suitestop floormarble bathroomnicole restaurantsmall luxury hotelquiet streetrooftop restaurantdeluxe suiteheated floorsistiklal caddesirooms are hugeseparate showerjacuzzi tubthe main shopping streetturkeynespresso machine
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578 - 583 of 1,063 reviews
Reviewed July 8, 2012

Everything about this hotel exceeds expectation.
It is an island of tranquility in a vast bustling metropolis. Although difficult to find first time around (taxi got lost even with the printed directions from the hotel website) but that is more than compensated for by the amazing location. Waking to the sound of birds instead of traffic was very welcoming.
We did stretch the budget and booked the suite on the top floor. Amazing room with impeccable facilities. Even used the telescope that was in the room (in need of some repair but usable nonetheless) and to have a balcony of approx 60 sq meters was truly wonderful.
The terrace for the restaurant provided an amazing view toward Topkapi and Hagia Sophia as well as the Bosphorus down to the Sea of Mamara. The service was impeccable, friendly and helpful. We did not stay for a meal (preferring the nearby French St) but reports were good from other guests.
Finally our departure was very well handled, even down to a final wave goodbye from the staff. This is definitely on the return list and highly recommended.

Stayed: July 2012, traveled as a couple
4  Thank KBS61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Dear "KBS61";

We are delighted to read your review about our excellent service, on TripAdvisor. In Tomtom Suites we do offer the highest standards of Turkish hospitality. This is the way to make you feel "younique"! We thank you agin to share your feedback about our services, staff, suites, location and room facilities. For your next visit in Istanbul, please do not hesitate to contact us. We will be glad to welcome you again in Tomtom Suites - The Old Franciscan House. As Tomtom family, we wish you a pleasant day!

Kindest Regards.

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Reviewed July 8, 2012

SImply the best place to stay in Istanbul. In a noisy, busy city it was wonderful to find a hotel on a street blocked to traffic due to it's proximity to the Italian consulate. Even the standard rooms are quiet, have the best bathrooms I have ever experienced and luxurious boutique furnishings. The rooftop restaurant serves a great breakfast with a beautiful view across the Bosphorus. Above all, Tomtom Suites is set in the best neighbourhood in the city to stay, Çukur Cuma/Çihangir. It is close to the tourist sights of Sultanahmet but seems far far away from the people packed chaos. If you want a brilliant hotel in the middle of cafes, bars, antique shops and wonderful (but hilly) cobblestoned streets, Tomtom Suites is not to be missed!

Room Tip: Any room. Even the cheapest is fabulous.
  • Stayed: June 2012, traveled as a couple
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3  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2012

Dear "David C";

Thank you for sharing your comments about Tomtom Suites on TripAdvisor. I am glad that you fully enjoyed your stay during last June. You are definitelly right that big (busy) cities like Istanbul can be noisy. Tomtom's location is an excellent occasion for our guests who prefer to have their vacation with serenity. As you have mentioned, we are situated near most important attractions of the city. Istanbul has many small hills and cobblestoned streets but those are making the caractere of the sights and archeological attractions. Thank you again for your comments about our suites, bathrooms and fournishings. We will keep working hard to accomodate our guests with the highest standards of Turkish hospitality. We look forward to welcome you again in Tomtom, to experiance another "younique" holiday...

As Tomtom - The Old Franciscan House, we wish you a wonderful day!

Kindest Regards.

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Reviewed July 5, 2012

Stayed in June 2012. Excellent service. Very quiet street and comfortable rooms. Staff was very helpful especially people at the front desk including Mr. Nerul. Breakfast was good but became monotomous after a few days(maybe change the menu more).
Tejvir Singh

  • Stayed: June 2012, traveled as a couple
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1  Thank TS8150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2012

Dear "TS8150";

We thank you for your feedback on TripAdvisor. I will share your comments with our service staff. We are happy that you enjoyed your time in our suites. We are actually making some improvements for the breakfast and i think next week we will be able to start with our new open buffet breakfast to ensure that our guests could explore different tastes every day. Thank you again for taking your time to write your review. As Tomtom family, we wish you a pleasant day, and wish to welcome you again in Istanbul for another "younique" experience.

Kindest Regards.

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Reviewed June 30, 2012

We chose Tomtom Suites because of its outstanding reviews on tripadvisor and we can just agree with everything positive that has been said:
TomTom Suites is definitely one of the best hotels, in which we ever stayed (and we have travelled a lot). Staying at Tomtom Suites you feel that the staff really cares about what they do. They really gave us the feeling of being welcome. Upon arrival they took the time to give us a very useful introduction on where to go and what to do. The rooms really look just like on the website and are extremely quiet (despite is proximity to the main shopping street Istiklal Cd) as the hotel is located in a cul-de-sac. (Ladies, be aware – the shortest way to the shopping street is really steep and not very flip-flop friendly). The rooms are spacious with free internet access. Breakfast (excellent btw) is served on the top floor with amazing views to Topkapi Palace and Hagia Sophia. Despite its location on the “new” side of Istanbul, it is very easy and also very fast to get to the main sights in the old part of the city. Unfortunately we had to switch hotels at the end of our Istanbul stay as we booked very short term and Tomtom Suites was fully booked for our last two days. We very much regretted to have to move. Tomtom Suites is the perfect spot to explore Istanbul and to relax.

  • Stayed: June 2012, traveled as a couple
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3  Thank CH_traveller_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDoganCamak, General Manager at Tomtom Suites, responded to this reviewResponded August 22, 2012

Dear "CH_traveller_12";

We are delighted to read your review about our excellent service, on TripAdvisor. In Tomtom Suites we do offer the highest standards of Turkish hospitality. This is the way to make you feel "younique"! We thank you agin to share your feedback about our services, staff, suites, location and room facilities. For your next visit in Istanbul, please do not hesitate to contact us. We will be glad to welcome you again in Tomtom Suites - The Old Franciscan House. As Tomtom family, we wish you a pleasant day!

Kindest Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2012

As we were taking 30 hours to get there and then staying 5 nights in Istanbul we wanted comfortable accommodation a bit larger than average. The room was excellent with plenty of space and storage area.
The restaurant served one of the memorable dinners of 6 weeks' travelling and breakfast was superb in every way.
Cheerful, knowledgeable & helpful staff and just a short walk and 10 minutes in the tram to Sultanahmet.

  • Stayed: May 2012, traveled as a couple
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1  Thank happywanderer63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear "happywanderer63";

We are so glad to receive such a great feedback from a senior contributor of TripAdvisor! I am also delighted to hear your feedback about your suite experience, our location and personalized service. I have passed your kind words to our team members who greatly appreciate your acknowledgement. We thank you again for all your compliments and look forward to welcome you in Tomtom Suites - The Old Franciscan House for your next visit in Istanbul.

Kindest Regards.

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