We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel I have ever stayed at”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Park Hyatt Istanbul - Macka Palas
Ranked #36 of 1,175 Hotels in Istanbul
Certificate of Excellence
Reviewed December 6, 2013

The hotel is just great for all levels. The rooms are spacious with a stylish design, and all of them come with a steam-bath/shower cabin and a big bathtub. There is a Nespresso machine next to the minibar with free capsules. And the staff is even better then the room (it this is possible). :)
Every member of the crew is friendly and helpful - especially the concierge who has good advises what to visit and where to eat in the neighborhood (which is a posh one btw).
Unfortunately it was too cold to use the swimming bool on the roof - but it seams also great.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nettie1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded December 13, 2013

Dear Nettie 1215,

Thank you very much for your feedback about your stay with us.
It is additionally motivating for us to see that you recognized our staff in particular.
We will look forward to welcome you back.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (731)
Traveler rating
Traveler type
Time of year
Language
  • More languages

376 - 382 of 731 reviews

Reviewed December 5, 2013

I enjoyed a two night stay at this hotel. The rooms are quirky but good although the lighting controls are too complicated. The location is excellent and all the staff very capable and helpful. The bar area is a little soul less but the service very good. The breakfast was ok but I felt over priced, although the price of the room was very competitive. I would recommend this hotel to anyone who enjoys smaller hotels, I will certainly be back.

Stayed: December 2013, traveled on business
Thank PTEv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded December 13, 2013

Dear merton-101,

Thank for your feedback about your stay with us.
We hope to welcome you back again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

My boyfriend and I recently stayed for two nights. The furnishings are really beautiful and the rooms are very large by American/European standards. Fresh fruit was delivered daily and each room has a Nespresso machine (nice touch!). The staff was very helpful and made hard-to-get dinner reservations for us in advance of our stay. Be forewarned: this neighborhood is super swanky so all the nearby bars/clubs (which are uber cool) charge New York prices.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank chpierce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded December 13, 2013

Dear chpierce,

Thank you very much for your kind feedback.
We are glad to see that you enjoyed your stay and the neighbourhood.
We hope to see you again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

We stayed here for 4 days and everything was great about the hotel. We had a very warm welcome and room was apt for all our needs. We were here for vacation and the hotel put their best foot forward to help us in all the ways. Rooms were spacious and well equipped to cater to all our needs. One thing which stood apart was the Concierge. I forgot the person's name but he was very helpful in ensuring we must see all the important places in Istanbul. He recommended us all the must see places in the city before we leave. He guided us what to skip and ensured all fit in our tight timeline. We shall surely come back and stay here.

Regards
Sumit Datta

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SumitDatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded December 13, 2013

Dear SumitDatta,

Thank you very much for your feedback.
We are very happy to see that you enjoyed your stay with us.
Our Head Concierge, Koray Tufekci, is a very experienced hotelier for over 20 years in business
and it is a great privilege for us to have him with us. Thank you for especially recognizing him.
We will look forward to welcome you back.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013 via mobile

Stayed here for 4 nights in November luckily in a week that felt like Spring or Summer.

Location: Nisantasi, in the Beverly Hills of Istanbul. There's a famous mosque nearby called Teskvikiye Cami (tesh vee kee yeh jahm ee) that you can use as a point or reference for all the taxis since they get confused between the Grand Hyatt and Park Hyatt. The mosque apparently is where all the famous people have their funerals so every taxi knows it.

Service: incredible. There was a restaurant being built below the 4th floor (starts at 3) and there was a jackhammer going on ALL DAY but as soon as we complained they refunded the points and upgraded the room to the Diplomatic Suite, the 2nd largest room type in the hotel with a private terrace on the top floor of the hotel.

The concierge is also extremely knowledgeable and helpful. He helped us book a guide for the day through the hotel (8hrs = 245 euro) that spoke perfect English and showed us around the old city. Totally worth the money and all handled through the hotel.

Would highly recommend staying here.

Stayed: November 2013, traveled as a couple
1  Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded December 13, 2013

Dear Dennis S,

Thank you very much for your kind feedback.
Indeed during the week you stayed with us, we were having the last autumn days, as right after it got very cold and finally we had snow this week.
The noise in the building was a negative aspect during your stay with us, however, it is very nice to see that you enjoyed your upgraded room.
We will look forward to welcome you back.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

Good location. Rooms are avant garde in their decor. Excellent service.
The staff went out of their way to please us.
We got an upgrade that included a steam room and that was truly a pleasure to use after a full day of touring in the cool temperature.
The concierge (blond girl) was great. Her suggestions were all on the mark. She provided maps, chronological itinerary etc.

Make sure to tell taxi driver that is is the Hyatt Macka Palace. Not the other Hyatt.

Room Tip: There are no views on the straits.
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daniel1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 28, 2013

Dear Daniel1818,

Thank you very much your comments.
It is a great pleasure to read your kind feedback regarding our Concierge team.
We will look forward to welcome you back for another unforgettable Park Hyatt Istanbul experience.
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

We booked this hotel in last moment. And was really happy about everything in there. Location just perfect, stuff are very friendly and helpful. Rooms are big with everything you can dream about inside :))
The houskeeping is so, so good one. One of the best I ever had.
Can recomend it to everyone who want to visit Istanbul.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ksenija M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this reviewResponded November 28, 2013

Dear Ksenija M,

Thank you very much for your comments.
We are very happy to hear that you enjoyed your stay with us and delighted to see that our hotel's details made a great experience for you.
We hope to welcome you back.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Istanbul hotels
Sisli
The St. Regis Istanbul
The St. Regis Istanbul
#40 of 1,175 in Istanbul
260 reviews
Sisli
Grand Hyatt Istanbul
Grand Hyatt Istanbul
#71 of 1,175 in Istanbul
1,852 reviews
Sultanahmet
Four Seasons Hotel Istanbul at Sultanahmet
Show Prices
Show Prices
Show Prices
Besiktas
The Ritz-Carlton, Istanbul
The Ritz-Carlton, Istanbul
#56 of 1,175 in Istanbul
1,403 reviews
Besiktas
Four Seasons Istanbul at the Bosphorus
Besiktas
Shangri-La Bosphorus, Istanbul
Shangri-La Bosphorus, Istanbul
#58 of 1,175 in Istanbul
813 reviews
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Istanbul - Macka Palas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Istanbul - Macka Palas

Address: Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Istanbul
#13 Spa Hotel in Istanbul
#19 Romantic Hotel in Istanbul
#25 Luxury Hotel in Istanbul
#27 Family Hotel in Istanbul
Price Range: $169 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Istanbul - Macka Palas 5*
Number of rooms: 90
Official Description (provided by the hotel):
The stylish five-star hotel houses a total of 90 generously sized deluxe rooms and suites. Decorated with Ara Güler's black-and-white Istanbul photography, traditional Turkish patterns and icons represented in contemporary scale and composition, the hotel fills the guest with what we call "unexpected pleasures". The finest food and beverage facilities at 'The Lounge at Park Hyatt' offering all-day dining, including breakfast. The outdoor facilities include an outdoor pool and The Terrace. The Spa offers the ultimate in relaxation after a busy day in town. Be it a business trip, a city break, a shopping spree, or the perfect honeymoon, our city hotel in Istanbul offers all that you need. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Ctrip TA, Hyatt Hotels Corporation, Agoda, Hotels.com, TripOnline SA, Orbitz, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Park Hyatt Istanbul - Macka Palas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Istanbul - Macka Palas Hotel Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing