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“Very comfortable hotel.” 5 of 5 bubbles
Review of Park Hyatt Istanbul - Macka Palas

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Park Hyatt Istanbul - Macka Palas
Ranked #35 of 1,121 Hotels in Istanbul
Certificate of Excellence
Australia
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Very comfortable hotel.”
5 of 5 bubbles Reviewed October 16, 2013

Stayed here in October after a recommendation from friends.
The rooms were great, plenty of room to stretch out with very comfortable beds.
Great bathroom with the added bonus of a steam room. The room provided all the bids and pieces to make it a very pleasant stay. Loved the Breakfast and quality of the food, very good.
Location is nice and quite, within walking distance to good shopping & restaurants. All the major
tourist attractions are easily accessible. Staff and service was all perfect. We got a great rate directly From the Hotel. $US 220.00 - excellent value if you can get it at that rate.
Thanks for having us.

Room Tip: Great Turkish restaurant across the road.
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank coober
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, October 24, 2013
Dear coober,

We are very happy to receive your kind and detailed comments.
It is very motivating for us that the features of our hotel are especially recognized.

We will look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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643 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Philadelphia, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 14, 2013

Wonderful accommodations; huge rooms. Beautiful hotel with extremely helpful staff. Location is a bit far from "touristy" things, but there are a lot of great restaurants in the area. Would highly recommend this to anyone staying in Istanbul.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, October 24, 2013
Dear Michelle S,

We are very happy to receive your kind comments about our hotel.
We will look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
237 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed October 6, 2013

Another visit cemented the Park Hyatt Istanbul as one of my favorite hotels in the world.

The staff here is excellent, from the guest manager to the front desk, concierge, and bellmen. The location quite nice if you like to walk around in the evening or morning. Breakfast is exquisite.

Take a look at pictures of the rooms, as some will really like them and some might find them too design heavy (with lots of chromed, high-end Italian plumbing and spa facilities right in the room). Don't be shy about asking how to use the high-tech light switches (I should have asked sooner...it took me several times to figure them out.)

It is a boutique hotel, so you don't find a giant lobby, and some taxi drivers will confuse it with the Grand Hyatt, located not far away. But for a comfortable, luxurious stay with lots of nearby walking shops and restaurants, this is very, very hard to beat.

Room Tip: I've never been in a bad room here. However, some have over-the-top spa facilities, and some jus...
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank plamichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 5, 2013

My husband, teenage daughter and I spent three nights in July 2013 at the Istanbul Park Hyatt. The hotel is located right next to what appears to be the major shopping street in an elegant district in the centre of Istanbul. We found the concierge to be spot on with their advice and we visited three fabulous restaurants specialising in top quality Turkish during our stay. In fact a friend recommended a restaurant to us for our last night, one which the concierge hadn't heard of so they went to check it out before we got there to make sure it was good enough! The hotel also organised a private tour for us which was very informative and the guide spoke fluent English. The hotel rooms are generous in size and the staff are attentive and very professional. The only one negative aspect was the 'light therapy' in the room which went crazy after midnight and kept changing colours. They needed to get electricians to reset it and so it made for an interesting night bathed in a changing purple and pink haze. All in all, it is a lovely hotel and we would be happy to return there one day.

Room Tip: Higher up has better views.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveller6010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, October 10, 2013
Dear guest,

Thank you very much for your kind feedback on our hotel.
We are happy to see that you and your family enjoyed your stay with us and the services provided for you made it a more special experience.
Also, we are sorry to hear that the light therapy function got out of control suddenly. We informed the related department to take a look at this matter.
We hope to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 28, 2013

We stayed at both the Park Hyatt and the Ritz Carlton. Both awesome hotels. The Hyatt is in a very upscale neighborhood with incredible shopping and all the worlds name shops like Tiffany and Louis Vuitton. Lots of interesting restaurants, all with patios where you can watch the world go by. We loved the one across the street. While the views weren't like the Ritz the room was unbelievable. We had a spa room and have never had anything like it. The bathroom was huge with a freestanding bathtub, something we never figured out, and our own steam bath which I used daily. The service and breakfast were both great! The patio bar and pool area were also great. We would definitely stay here again in a heartbeat. Never stayed at a Park Hyatt we didn't love.

Room Tip: Get a spa room for sure. No real views except looking down on the pool with a balcony.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CC2Tucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, October 11, 2013
Dear guest,

Thank you very much for your kind feedback.
We are delighted to receive your detailed comments about our Park Spa rooms and the fashionable Nisantasi district where we are located in.
We hope to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

I have stayed multiple times at the Macka Palas and it has always been a pleasure. Staff is extremely competent and pays extreme attention to all your need.

The hotel is located in a pretty upscale and very safe area. No need to take a taxi to go for a restaurant as there is everything nearby. Ask the concierge to book arrange you a table at "sunset" for a nice evening dinner

During the summer month the hotel has a nice outdoor swimming pool

Room Tip: This hotel lacks a view so ask for an court side room: You can enjoy opening the room during sunset...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank r0ug3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, October 11, 2013
Dear r0ug3,

Thank you very much for your kind feedback.
We are happy to see that you enjoy your stays with us and our services exceed your expectations.
We will look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
203 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

Surprised with the hotel. Upon arrival the exterior of the hotel is nothing to write home about. The doormen were very friendly and it is the first hotel that I have been to where everybody has to go through a metal detector. The clerk at the front desk was very friendly, nice and informative. She took us up to our rooms and WOW they were nice and roomy. The bathrooms were something else. A beautiful soaker tub with light/mood therapy in the room. A separate shower complete with a rain shower head. It is also fitted with a steam shower. The bathroom provided a separate sink/faucet that provides filtered drinking water. The bed was nice and comfortable. There was a large desk, a small table with a lounger chair and a comfy arm chair in the room also.
The pool area is a nice infinity pool but no views from the second level. There are only a half dozen or so lounger chairs out on the deck. There is a patio restaurant/bar beside the pool and lunch was nice.
Our room rate included breakfast which is a nice spread of fruits, breads/croissnants, granola and cereals. We did not find out till the second day that you can order a hot breakfast also from simple eggs to eggs benedict to fancy pancakes.
The service in this hotel is wonderful and all the staff are happy to help you in any way.
The location of this hotel is a10 minute walk to the Kongress Centre. There are lots of high end shops in the area and nice restaurants to eat in. With all the construction in the Taksim square area the walk from this hotel is close to an hour instead of 30 minutes due to the detours. It is hilly around this hotel so you will get some exercise walking around.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wooski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, October 11, 2013
Dear wooski,

Thank you very much for your detailed feedback.
We are happy to see that you enjoyed your stay with us.
Also, it is delightful to see that our room features exceeded your expectations and provided a comfortable space for you and your family.
We look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Istanbul - Macka Palas

Property: Park Hyatt Istanbul - Macka Palas
Address: Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Istanbul
#13 Spa Hotel in Istanbul
#20 Romantic Hotel in Istanbul
#23 Luxury Hotel in Istanbul
#34 Family Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Park Hyatt Istanbul - Macka Palas 5*
Number of rooms: 90
Official Description (provided by the hotel):
The stylish five-star hotel houses a total of 90 generously sized deluxe rooms and suites. Decorated with Ara Güler's black-and-white Istanbul photography, traditional Turkish patterns and icons represented in contemporary scale and composition, the hotel fills the guest with what we call "unexpected pleasures". The finest food and beverage facilities at 'The Lounge at Park Hyatt' offering all-day dining, including breakfast. The outdoor facilities include an outdoor pool and The Terrace. The Spa offers the ultimate in relaxation after a busy day in town. Be it a business trip, a city break, a shopping spree, or the perfect honeymoon, our city hotel in Istanbul offers all that you need. ... more   less 
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Also Known As:
Park Hyatt Istanbul - Macka Palas Hotel Istanbul

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