My wife & I were planning to purchase leather jackets whilst in Istanbul for 4 days, and after reading many good reviews on TA about Prens, decided not to look any further. Had a liitle trouble finding it but once found instantly satisfied. A friendly welcome, an offer of cold refreshments by the charming salespeople, Tariq and Dilek set the tone for a pleasurable experience without pressure. These people know customer service and deliver it in spades. Whilst we are not expert in leather clothing we were certainly satisfied, one item being a leather jacket off the rack as well as a suede one made in 2 days. There was a little compromise on the price for 2 garments as we were told that they normally charge extra for custom made. Certainly we could have bought cheaper but both the quality of soft leather and good workmanship sealed the deal.