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Reviewed August 8, 2018

We got 2 rooms in this hotel offered by Turkish Airline Business class due to our long layover flights. The staffs at this hotel are friendly. The room is clean and modern with touch screen function. The breakfast room is spacious and they offer a god choice of food.

  • Stayed: July 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank tntnmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUBASITOLGA, Ön Büro Müdürü at Elite World Istanbul, responded to this reviewResponded August 8, 2018

Dear Guest,
I would like to thank you for your generous comments about your stay in Elite World Istanbul hotel. Please be assured that It was such an honour for us to share your motivating comments with our team. We look forward to meeting you again and hosting you in Elite World Istanbul hotel during your next Istanbul visit soon.
Sincerely Yours
TSUBASI
FOM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2018

We stayed here for 7 nights recently with two young children aged 3 and 7. The hotel facilities are very clean, the staff are friendly, professional and hard working. If you require anything, they will try their best to accommodate you. For example, due to our child having multiple allergies, we asked the chef to cook particular foods for her for dinner, which he did.

Daily housekeeping is excellent! By the time we were done with breakfast and went up to our room, the room was in spotless condition, which was nice.

The beds are really comfortable too, which is a plus after long days out in Istanbul.

Breakfast is delicious with large variety of foods to accommodate different diets and allergies, and staff are professional, always smiling, and polite. If you have any food requirements due to allergies or diets, the staff are happy to do what they can to accommodate this. I enjoyed their attention to detail and level of cleanliness.

The only recommendation that we would like to suggest is to have an indoor play area for children at the hotel that young children could utilise.

  • Stayed: July 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank F. K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUBASITOLGA, Ön Büro Müdürü at Elite World Istanbul, responded to this reviewResponded August 3, 2018

Dear Guest,
I would like to thank you for your generous comments about your stay in Elite World Istanbul hotel. Please be assured that It was such an honour for us to share your motivating comments with our team. We look forward to meeting you again and hosting you in Elite World Istanbul hotel during your next Istanbul visit soon.
Sincerely Yours
TSUBASI
FOM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2018

We stayed 4 nights in this hotel. First night we slept without air conditioning. Hotel maintance guy was not able to fix the problem. We reported several times and they advised me to keep the window open. The reception guy did not offer us us to move another room. We (My wife, my son and myself ) were not able to sleep first night. The following 3 nights was ok. They fixed air conditioning. However, their customer service is not up to mark of a five star hotel which they claim five star. We did not have good experience. The checkout day the reception guy was very kind and dropped us at the airport.

Room Tip: Check in advance if the room air conditioning working
Stayed: May 2018, traveled with family
Thank ahmeddewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUBASITOLGA, Ön Büro Müdürü at Elite World Istanbul, responded to this reviewResponded July 22, 2018

Dear Ahmeddewan,
I would like to thank you for your generous comments about your stay in Elite World Istanbul hotel. Please be assured that It was such an honour for us to share your motivating comments with our team. We want to assure you that consequent measures will be taken based on your elaborate feedback. We look forward to meeting you again and hosting you in Elite World Istanbul hotel during your next Istanbul visit soon.
Sincerely Yours
TSUBASI
FOM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2018 via mobile

Mediocre hotel with mediocre service room temp controlled by calling front desk intuitive food served lukewarm not a great experience would not book here if i had a choice. Chaotic check in.....all due to a flight delay with a terrible Turkish airlines flight

Stayed: July 2018, traveled solo
Thank mochaman340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2018

One of the best hotels you can stay in Istanbul!! Classy, luxurious, modern! Very clean, good food, great staff! Book a room with view, you will see Bosporus all day long! It is expensive but I really thing is value for money!!

  • Stayed: July 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank DKP1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUBASITOLGA, Ön Büro Müdürü at Elite World Istanbul, responded to this reviewResponded July 15, 2018

Dear Guest,
I would like to thank you for your generous comments about your stay in Elite World Istanbul hotel. Please be assured that It was such an honour for us to share your motivating comments with our team. We look forward to meeting you again and hosting you in Elite World Istanbul hotel during your next Istanbul visit soon.
Sincerely Yours
Tolga Subasi
FOM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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