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“Awful, dirty and rude staff”
Review of Hotel Yesil Park

Hotel Yesil Park
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Hotel Yesil Park
Ranked #956 of 1,141 Hotels in Istanbul
Windsor, England
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Awful, dirty and rude staff”
Reviewed May 28, 2008

Stayed here as part of Sammy's tours.

The rooms were dirty - hair on sheets, in desperate need of a hoover.... our toilet broke on the first night and we could not move rooms... having to listen to it drip all night, despite there being many vacant rooms.

The hotel insisted on keeping our passports for one night, and would not give them back on request.

The male staff on reception were extremely rude - the incident the previous reviewer mentioned was awful - the staff yelling and screaming, not even letting the female use the toilet, despite having chronic food poisoning and just off the drip!

Breakfast was a sham - asking for money even tho it was included. no bread etc, until after tour had to leave. no coffee.

And the roof terrace - staff would not let guests go up there.

The last night we stayed there was a 'gang' fight out the front of the hotel - youths with knives. There were no pubs/ places to get a drink in walking distance, tho there were a few fantastic kebab stores. I went out at 9pm (female) and was one of the only females on the street.

Overall, the hotel was awful. It was part of a tour with Sammys - if Sammy sends you there - complain and change immediately. We were part of the ANZAC tour.

  • Liked — Checking out
  • Disliked — the dirtiness
  • Stayed April 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank windsorwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Turkish first
  • Any
English first
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 28, 2008

Stayed at this hotel as park of an ANZAC day package provided by Sammy's Tours. Sammy's was generally excellent, with main sore point being this hotel.

Having read that most other hotels in Istanbul were clean, this was certainly not the case for Yesilpark. Hair on the bed, dirty / dilapidated bathroom, generally grumpy / unhelpful staff.

Other people on the tour had to move around rooms to find a clean one. Others took clean sheets / pillows from other rooms to make up a 'clean room'.

The most horrific incident though was a female tour member who had contracted food poisoning while on tour (food poisoning unrelated to this hotel though). She checked out of hospital at around 10pm, came to Yesilpark hotel, had no key to her room so 3 staff members proceeded to scream and yell at her in Turkish and not let her in the room or use the bathroom, despite her needing to be sick because of the food poisoning. The behaviour of the staff was so despicable that supposedly the tour group will never use the hotel again.

No redeeming features for this hotel. Location isn't good, as isn't particularly close to anything, staff is unhelpful and often rude, rooms are often dirty and dilapidated. If this is booked as part of your tour I recommend you request staying elsewhere, as there are good hotels in Istanbul.

  • Liked — Nothing
  • Disliked — Dirty hotel, nasty staff
  • Stayed April 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travller_with_kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Yesil Park

Property: Hotel Yesil Park
Address: Husambey Mah. Buyuk Karaman Cad. No:15 Fatih Merkez, Fatih, Istanbul, Turkey
Location: Turkey > Istanbul > Fener & Balat
Amenities:
Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #956 of 1,141 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Yesil Park 2*
Number of rooms: 143
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