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“Best Weekend Trip”
Review of Best Point Hotel

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Best Point Hotel
Ranked #32 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed June 15, 2014

One of the friendliest service i can remember. The rooms are very nice and aesthetic. The personal is always at your service, also helping you to find good offers for city trips.

The breakfast at the terrace has a very nice view to either the sea, or to the blue mosque.
The breakfast is very manifold and versatile. One cannot eat through all dishes during one breakfast (-; And there is a 17:00 buffet at the groundfloor for free, which is a good starter for dinner.

Even The first email contact was very helpful for pointing out, to give us discount if we pay in cash (€), to avoid fluctuating exchange rate of credit cards. (The rate was 2,86 €/Turkis lira. In the exchange offices in Istanbul the rate was only 2,70) I was also informed, to change to a better room with balcony , the moment it was possible.

  • Stayed: June 2014, traveled as a couple
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2  Thank vienna_austria1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded June 20, 2014

Dear Vienna,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 - 231 of 1,075 reviews

Reviewed June 12, 2014

Thoroughly enjoyed our stay at Best Point, Everyone made us very welcome. Staff always ver polite and attentive. The room was quite spacious and comfortable and very clean. Breakfast was delicious and served on the rooftop of the hotel overlooking the Bosphorous with great views of the Blue Mosque. However there are many steps to climb to breakfast and no lift, so not suitable for people with physical ailments! Overall a great stay....within walking distance to some truly wonderful sites.

  • Stayed: May 2014, traveled with friends
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2  Thank Germcgregor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded June 20, 2014

Dear Canberra,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

My wife and I stayed at BestPoint hotel for 3 nights. Since day one the service was very personal and seemed like they genuinely cared. The staff were very friendly and attentive, made our trip to Istanbul even better. Breakfast buffet was good, free Turkish tea and delicious snacks in the evening. The only negative aspect was noisy cleaners who were talking loudly early in the morning - had it not been for this we would have given a 5 star rating. Overall great value for money and would recommend BestPoint.

Room Tip: Avoid basement room.
See more room tips
  • Stayed: June 2014, traveled as a couple
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2  Thank Yusuf A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded June 20, 2014

Dear Yusuf,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

My wife and I stayed at Best Point during our vacations in Istanbul. The best hotel service that we have had ever.

A truly personalized service since the moment I made the reservation. The owner even phoned me to Chile to confirm some details. My plane arrived to Istanbul after midnight. A transfer sent by the hotel was waiting for us. We reached the hotel after 1 A.M., where the concierge and the bellboy were waiting for us with some Turkish food, wine, apple tea and coffee. The next morning we met the owner, Mr. Fatih, to check some details regarding the tours that we would take, including a tour to Troy and Ephesus. Everything was managed by Mr. Fatih: land and air transportation, personalized tourist guides, hotel reservation in Kusadasi, etc., etc. Again, our flight from Izmir to Istanbul arrived after midnight and the personnel of the hotel received us with we liked most: white wine, apple tea and Turkish coffee.

I took the room with hammam (I recommend it!). The room was large and very comfortable, with windows to the street.

Breakfast was served in the terrace (with a limited sight to the Bosporus). Natural orange juice, Turkish pastries, fresh and dried fruits, salads, cheeses, etc., etc. made a good start in the morning.

Last, but not less important, the hotel is very close to Aggia Sophia, Blue Mosque, and Topkapi Palace. The excellent transport system of Istanbul (tram, metro, etc.) will take you to most of the important places of the city.

If you want to visit some special place, to go to some entertainment or restaurant, I advise to ask first the concierge or, directly to the owner. They will provide you with a lot of information and help.

The cordiality of everybody in the hotel, from the lady that prepared the orange juice in the breakfast up to the owner, Mr. Fatih, was a constant during our stay there. The service was great, since our arrival at the airport until we left the hotel (transfer service provided free of charge by the hotel). No doubt that I will choose Best Point in my next trip to Istanbul !

Room Tip: Our room was in the third stage and the breakfast was served in the fifth. Although the hotel does...
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  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Aldo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded June 10, 2014

Dear Aldo,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

My wife and I recently stayed in the Best Point Hotel over a long weekend in early May. We planned to stay 3 nights at a recommendation of a friend, however, when we showed up, there was no room for us. Something didn't seem right when I arrived, we sat down and had a snack/wine at their afternoon Mezes buffet, and it took several minutes for management to come talk to us. It turned out there was a 'plumbing' issue in our room, and we were forced to stay at a sister hotel around the corner. I'm skeptical that a plumbing issue existed, and that they didn't have a booking issue. We paid for a superior double room, and the room at the sister hotel was a real dump and we set off the trip on the wrong foot. We showed up the next morning for breakfast and at 9:30am our room was ready. I asked the manager/owner what they could do to help remedy the situation and all that was provided was a free airport transfer (€12 value), wine/fruit/cake brought to our room (€0 value as they have it for free every afternoon), and a letter (see picture).

As for the actual hotel, it is a nice place to stay. My frustration was that we called to confirm several times, and we show up at 7pm with no warning that we wouldn't have a room. They have an excellent breakfast set up on the roof, the rooms are spacious, and the staff is overall very accomodating. It is in a great location, just south of the Blue Mosque and Hagia Sophia. Easy to walk to old town and restaurants. Had the mix up not occurred, it would have definitely received high marks. My recommendation would be to call the day of or day before to make sure they have a room for you.

  • Stayed: May 2014, traveled as a couple
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4  Thank Drew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded June 10, 2014

Dear Drew,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

This hotel is within walking distance to most of the main sites and close to the tram stop.
We had a room at the top of the building at the back this was quiet except of course for prayers early in the morning.
Breakfast was excellent with freshly cooked eggs or omelettes. A large variety of other other foods available including freshly squeezed orange juice.
After a long day out exploring Istanbul, you can return to tasty snacks and drinks including wine.
The staff in the hotel are super. So very helpful providing great tourist information on arrival and suggestions for restaurants , doing forget to ask for recommendations. Would most defiantly return

Room Tip: Top floor rooms have view of sea
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
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2  Thank DorisLisburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded June 3, 2014

Dear DorisLisburn,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2014

These guys take service to another level! The hotel is nicely situated in the heart of the Old City with many good restaurant around. The rooms are well decorated andclean. The staff are always friendly and simply always offering help- many of the 5 Star hotels I have stayed in can learn from them! Will be back defnitely!

  • Stayed: May 2014, traveled as a couple
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Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBestPointHotel, Owner at Best Point Hotel, responded to this reviewResponded May 27, 2014

Dear Neil W,

Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property.

It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.

Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.

Best Regards from Istanbul
Best Point Hotel&Best Point Suites
Owner
Fatih YILDIRIM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Point Hotel

Address: Cankurtaran Mah. Akbiyik Cad. No:71 Sultanahmet, Fatih, Istanbul, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Istanbul
#25 Romantic Hotel in Istanbul
#27 Business Hotel in Istanbul
Price Range: $57 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Point Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
Best Point Hotel is a 1st class boutique hotel serving with 1 Suite Room, 8 Deluxe Rooms, 9 Standard Rooms and 2 Economic Rooms all furnished with a great elegance in Sultanahmet region. The terrace of our hotel will be welcoming you with a magnificent panorama. On one side Blue Mosque and on the other side Hagia Sofia and Marmara Sea will fascinate you. You can access Blue Mosque, Hagia Sofia, Hippodrome, Obelisk, Basilica Cistern, Binbirdirek Cistern, Grand Bazaar, Topkapi Palace and German Fountain only in walking distance. ... more   less 
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Also Known As:
Best Point Istanbul
Hotel Best Point

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