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Gezi Hotel Bosphorus
Ranked #135 of 1,129 Hotels in Istanbul
Certificate of Excellence
Saudi Arabia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“It Would Have Been A Perfect Stay If Only..”
3 of 5 bubbles Reviewed May 20, 2012

I have stayed in Gezi Hotel for five nights and the stay would have been perfect if it was not for the hotel management mistake. I made a group booking for five rooms two months prior to my arrival date, however, upon our arrival we were requested to wait for half an hour before the hotel staff came and apologized for making a mistake in the booking and that they cannot accommodate us since they were fully booked. In normal situation, I would have made a huge deal about it since everything was confirmed two months in advance, but due to having an infant with us we had to accept whatever alternative they could provide us. The hotel staff suggested transferring us to another hotel (lower quality with no special price) for one night then bringing us back to Gezi hotel. We ended up wasting half a day just waiting for the problem to be solved and moving from a hotel to another.
In such case, you would expect the hotel management to provide a suitable compensation for such hassle. The only thing they did was upgrading one of the five rooms we had reserved earlier from garden view to Bosporus view!!
Beside that incident, the hotel rooms are very good and modern with an amazing view. The food and the room service were at the top. The hotel is very clean and the location is close from Istiqlal road (famous shopping street). As for the SPA, I tried the foot massage and it was a waste of money. The lobby was small but it served its purpose.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bg_ads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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635 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Warsaw, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 17, 2012

Clean, modern decorated, well furnished, quiet, with good bosphorus.
Service is amazing. Staff is kindly and very helpful.
The restaurant is very nice. Good food and nice view.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iwonapiwona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hietzing, Wien, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 17, 2012

Service was really perfect,,,,,, amazing. Staff is kindly and very helpful.The rooms clean, modern decorated, well furnished, quiet. Nice :) The breakfast was also good. I want again!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
240 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed May 13, 2012

We booked two very expensive nights in this hotel and it just did not meet our expectations. We have paid less for a five star hotel in Hong Kong, and the Gezi is well below SE Asian standards.

The location of the hotel was excellent for our purposes and our room was very nice; modern and well decorated. We were upgraded to a corner room but most of the extra space seemed to be in the hall and the window seat - the only seating apart from a stool - was not comfortable. A very good free standing 'shower with a view', but only one portion of shampoo, etc for two of us and no hair conditioner; a cheap and ineffective hairdryer. The most disappointing thing was NO English language news channel on the 160 available - no CNN, no BBC, no Al'jazira, nothing. The noisy air conditioning did not seem to obey the thermostat.

Breakfast was nice, the usual Turkish offerings very well presented, but there was not enough room for all guests. A stranger was placed at my table with no apology and my place made up while I was still drinking coffee. There was no public area in which to relax and be quiet; muzak was always playing.

Numbers of friendly staff were always present in the lobby but they seemed indifferent when we asked about the TV news channel and couldn't direct us to a local pharmacy. On the second day our bedroom was still not made up by 3 pm when we wanted a rest.

Altogether, not worth the money.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gülcan I, Guest Relations Manager at Gezi Hotel Bosphorus, responded to this review, May 15, 2012
We thank our guest for the review. We attach great attention to all comments of our guests to determine and revise our policies. However, we would like to clarify some points in this matter.
Our Corner Rooms are 32 sqm with a panoramic Bosphorus view. The window seat our guest mentioned lays accross the window for our guests to enjoy the view. Addition to this there is a stool and a chair in this room. Since we did not named this room as “Corner Suite” we believe 3 different seating options inside the room is fair for this room type.

Secondly, we use a set of Molton Brown products in all our rooms including soap, sampoo, shower gel, hair cream and body lotion each are 30 grams. This set renewed by our Housekeeping team daily and additionally we serve each of them free of charge upon request.
In addition to this set we have another kit in every room including rasp, ear bar, bonnet, cotton and sewing kit.


In every room we have Interactive TV with 160 channels. These channels include CNN International (no.16), BBC World (no.25), Al Jeezira Intl (no.130) all in English and many more news channels in various languages. These TV’s also can be used as an internet browser, with a wireless keyboard served to the rooms free of charge.
Our breakfast time is between 07:00 - 10:30, served in our G’Nova Restaurant with Bosphorus view. The seating capacity of this restaurant is 85 people (Hotel’s total capacity is 126 people). So unluckily our guests could have been served during a really rush period.

And there is a pharmacy which is 150 meter away from our hotel and when we informed them about it, they would like to learn nearest one. But it was already the nearest one !

We do have a music in our lobby like all the other hotels around the world. We also have comfy seating areas inside our Restaurant which is open for our guests’ free usage all day.
We do have 24 hrs housekeeping service and they are making up the guest rooms between
12:00 - 17:00 pm. If it was so late for them we apologize for this.

It is the responsibility of the hotel to handle the problems immediately, once there is a complaint from the guests. If our guests had informed us during their stay we would have done our utmost to correct the perceived deficiencies.

Once again, we are very sorry for the unconveniences our guests had. We could have been somehow explain better the services that we have.
We still hope that our guests will visit us and use our services next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tripoli
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 9, 2012

Location of the hotel and rooms excellent and the hotel staff are great and very nice
Note on a simple breakfast in eating a few options for those who follow the diet program or a little fat for diabetics.

Room Tip: Higher floors have less A/C unit noise" and overlooking the Bosphorus Strait, because a great...
See more room tips
  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hatem Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

I have only good things to say about the hotel and our stay. Their welcome was very appreciated and EXTREMELY helpful! It was great to be greeted upon arrival and to be able to ask as many questions regarding things to do and see in istanbul. the room itself was immaculate..clean and with all modern decor. The hotel was very well situated (at Taksim Square) and it had very easy access to the old town area via metro and tram only a few minutes walk away. I would definitely stay there again and would also recommend it to anyone else thinking of travelling to istanbul.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MissBB80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

In a big city like Istanbul it is very difficult to find a quiet hotel in the very centre of town, but this is what Gezi has to offer. PERFECT LOCATION. Staff is very friendly and the hotel is basically brand new, so you will find great mattresses and bathrooms, huge shower etc. The view to the Bosphorus side is stunning! You have to try the SPA (included in the room price) very relaxful.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GermanyStephan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gezi Hotel Bosphorus

Property: Gezi Hotel Bosphorus
Address: Mete Cad. No 34 | Taksim Square, Istanbul 34437, Turkey
Location: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Istanbul
#51 Spa Hotel in Istanbul
#92 Romantic Hotel in Istanbul
#102 Luxury Hotel in Istanbul
#107 Family Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Gezi Hotel Bosphorus 5*
Number of rooms: 67
Official Description (provided by the hotel):
We are located at Taksim Square, right in the heart of Istanbul. Just steps away from the glamorous Bosphorus, Historic old town, shopping and business centers. We are one of the few certified Boutique hotels in Istanbul and a proud member of the DESIGN HOTELS CHAIN. ... more   less 
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Also Known As:
Gezi Hotel Istanbul

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