I have stayed in Gezi Hotel for five nights and the stay would have been perfect if it was not for the hotel management mistake. I made a group booking for five rooms two months prior to my arrival date, however, upon our arrival we were requested to wait for half an hour before the hotel staff came and apologized for making a mistake in the booking and that they cannot accommodate us since they were fully booked. In normal situation, I would have made a huge deal about it since everything was confirmed two months in advance, but due to having an infant with us we had to accept whatever alternative they could provide us. The hotel staff suggested transferring us to another hotel (lower quality with no special price) for one night then bringing us back to Gezi hotel. We ended up wasting half a day just waiting for the problem to be solved and moving from a hotel to another.
In such case, you would expect the hotel management to provide a suitable compensation for such hassle. The only thing they did was upgrading one of the five rooms we had reserved earlier from garden view to Bosporus view!!
Beside that incident, the hotel rooms are very good and modern with an amazing view. The food and the room service were at the top. The hotel is very clean and the location is close from Istiqlal road (famous shopping street). As for the SPA, I tried the foot massage and it was a waste of money. The lobby was small but it served its purpose.
- Official Description (provided by the hotel):
- We are located at Taksim Square, right in the heart of Istanbul. Just steps away from the glamorous Bosphorus, Historic old town, shopping and business centers. We are one of the few certified Boutique hotels in Istanbul and a proud member of the DESIGN HOTELS CHAIN. ... more less
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- Also Known As:
- Gezi Hotel Istanbul