I booked for a 2-day Bukhara and Samarkand tour from Tashkent. All the drivers and tour guides were punctual, courteous, and very knowledgeable. The program was also well designed and I could see all I wanted comfortably without feeling rushed. The knowledge of the guides were very profound and enhanced the trip experience immensely. The hotel in Bukhara the agency booked for me was also nice and clean. I'm satisfied!