We had 2 weeks tour in Uzbekistan and Kyrgyzstan in early May.
During the previous contact with Mumin (general manager of the agency), he gave us quick respond usually and he was helpful.
We were rather satisfied with that tour. However, the tour would be better if something can be improved:
1. All accommodation were good except that in Tashkent. The hotel Uzbekistan was so old and the room was so cramped. We had to open the window for some fresh air. Please arrange another better hotel in Tashkent.
2. The vehicles (the van) between cities could be with air-conditioner coz the temperature was rather high during noon time. But our vehicle cannot provide any cool air. If the car windows were opened, much dirt came into our car. Therefore, I recommend to take the train between cities, especially the Afrosiab train which is more faster and comfortable.
Besides, another staff, Khilola, was very nice and helpful to us. One day I got stomachache and didn't eat anything. She was so caring.