I stayed 3 nights on this hotel on my first visit to Uzbekistan.
And the experience was pleasant also regarding the hotel:
- overall cleanliness, despite in the room due to a very light color of the carpets there´s here and there some stains. But is not lack on maintenance or cleanliness;
- hotel amenities, spa, indoor pool, business center with computer connected to internet and is possible to print documents as well. Wi-Fi everywhere with a very decent speed, wide TVs in the rooms with international channels, ;
- staff are very, very friendly, smiling and helpfull;
- Location, you can walk around or to Amir Timur Museum. Is located in a neighborhood full of colleges, universities and schools.
- There´s a lack on soundproofing of the rooms, this is the only downside of my stay, but in fact i just notice on my last day, maybe because on the room next to mine the guest were chating and watching TV (Sochi winter games) until late. this is a problem, that is not easy to improve, that´s why I put on Negatives.
- English speakers, most of the team have a lack on english. At the reception most of the staff and a couple ladies in the restaurant speaking very well english, but the majority of the staff have a very basic english, sometimes really poor;
- Restaurant overall quality, they have a wide offer including international dishes, but despite the time waiting that are usually over half an hour to get the dish ordered, the quality (not the ingredients, those are very fresh), but how they are cooked, should be improved. Maybe some training to the chef. No matter how you order your steak it comes always too well done and dry. The best meals I had were pizzas and the desserts;
If I get back to Tashkent, is too possible I´ll choose this hotel again!
Considering we are talking about Uzbekistan I rated my review with 4 point, if this hotel was located in Europe, should be only 3.
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