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“Top notch”
Review of Casa Colombo

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Casa Colombo
Ranked #16 of 51 Hotels in Colombo
Bangkok, Thailand
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Top notch”
Reviewed April 26, 2013

We were in awe of this hotel, having spent 7 days travelling up the west coast with our children we decided to end our holiday in style. We were not disappointed!

We stayed in one of the Royal Suites and it certainly lived up to our expectations. The private Jacuzzi and sun area were amazing. The lounge area had all of the necessary equipment with some nice touches like the remote controls for the lights in all rooms.

The personal "Domo" (like a butler) was on-call 24 hours if you really needed him, but we didn't really use him.

Breakfast was exquisite, the home made pastries were divine and I could have eaten them all day. The menu of the HVN restaurant was also delicious and well priced.

The hotel manager was also very helpful and this added the personal touch to our stay.

We will be returning to Colombo and we will definitely be staying here again!!

Room Tip: Pay the extra money and go for the royal suite, you will not regret the extra 30GBP per night.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crafty_B_1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
We definitely want to see you again at CASA Colombo! Thank you for a fabulous review, which we have shared with our entire CASA Colombo team.

Hospitality, to us, is all about that personal touch, and this is what we endeavor most to achieve. It is also what will bring you back to CASA Colombo over and over again. We realize that people such as yourself like to have a very personal and intimate experience while travelling, instead of the purely establishment hospitality of the old days. This is what we want to give you when you come to CASA Colombo.

Thank you once again for some wonderful thoughts, and we were very happy to have taken care of you. See you soon.

Sunny regards,
Horst

General Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
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English first
Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 23, 2013

We loved the quirky design and after 10 days travelling around Sri Lanka we were happy to finally receive a satisfying service. Arrun our personal domo was very helpful and made sure we enjoy our time there.
Great food in HVN restaurant and excellent cocktails in the Zaza bar.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AgaCosmic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
We are so happy that you have found our service at CASA Colombo to be satisfactory. Thank you for sharing your experience with other travelers on Trip Advisor.

We are also pleased to note that you have enjoyed some time at the Zaza Bar, and trust you also had the opportunity to sample some of our exotic teas served there during the day time. If we have been able to give you a unique and wonderful experience whilst at CASA Colombo, then we have indeed been a success.

We look forward to seeing you again soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed April 19, 2013

Me and my family went to Colombo, and Casa Colombo was our first stop of our 10 days tour of Sri Lanka.
At casa Colombo you really feel as royalty, the whole staff is always ensuring that everything is perfect for you and the team is always carrying a smile on their faces.
My girls just loved this boutique hotel – specially the mac computer on the room and the ipod dock.
The room was fabulous & huge, with a separate seating room and huge bathroom. The bathroom amenities were so good.
We stayed only for 1 night, but we enjoyed every moment
The meals were also delicious. We had dinner there and the ambience was so nice. The breakfast was a la carte, but with lots of fresh juices and fruit, toasts, pancakes, eggs, they will provide a full breakfast as your request.
The hotel is located a little away form the main centre of Colombo, but that’s why is so secluded.
I truly recommend Casa Colombo to all who cares for little details assistance.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PateLisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
Your comments with regard to our service, rooms, meals and ambience, were read by our entire CASA Colombo team. We are so very happy to have been able to give you a great start to your vacation.

We also feel that it is the little things that always count a great deal, and we always endeavor to ensure that your every tiny little need or want is met by us at all times. We love nothing more than to read that you have had a wonderful experience whilst with us, and we look forward to seeing you time and time again at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
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Basingstoke, United Kingdom
Level Contributor
293 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed April 18, 2013

Having read all the reviews it was a must that we had to stay here. On the face of it the "boutique hotel" is lovely. On first impression our room was lovely, very spacious, nice big bath, excellent air con (which is a must), dressing gowns, plenty of towels and a very big bed - very comfortable and an excelelnt nights sleep. The fancy light switches and lights are a nightmare. No i-pod in room to watch the films (as per the website), used the dressing gowns on the first night - they were then taking away and not returned for the rest of our stay, damaged hair dryer.

The breakfast range is quite good, an american breakfast, plenty of fruit, yoghurt & cereal, pancakes and some Sri Lankan dishes. The breakfasts I had I thought the quality was very good. Again, attention to detail lets it down. One morning my breakfast came with beans, the next it didn't. In a boutique hotel it's the little things that make it a boutique hotel. Having a Domo, I guess it's a nice idea, some people may love it but honestly I didn't quite get it, someone buzzing around asking pointless questions like have I ordered breakfast when half of it is sat on the table in front on me -all rather unnecassary and a little annoying.

I had a nice stay but it needs to pull it's socks up with attention to detail.

Forgot to mention - the bar staff, waiters are very professional, freindly and a credit to the hotel.

We both used the spa - amazing, so relaxing. I had a super duper man treatment which was bliss.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelmanBasingstoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, April 22, 2013
Thank you for taking the time to review your stay at CASA Colombo.

We are happy to read your nice comments, however, you are perfectly right - is the little things which makes all the difference. We at CASA Colombo get it often right and we are really sad to see if we have not got it right, rest assured it will be worked on immediately and maybe one day we have the pleasure of welcoming you back at CASA Colombo

CASA Colombo would love to have you back and prove we are better than that.

Sunny regards,
Horst

Genera Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 18, 2013 via mobile

Place is unique wish it was in good location and more spacious, I recommend for any one this place to try.
Food is great combination , tapas bar is good, try some local mix flavour dishes. I haven't stay in this hotel but looks of it will be a great experiencing.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randyex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
We are very happy that you had an enjoyable meal at CASA Colombo, and that we have been successful in pleasing you with what we had to offer.

Thank you for a very nice review of your experience at CASA Colombo, and for your very kind words regarding our food.

We too look forward to the day when you will come and stay a few nights with us, so that we will have the opportunity to wow you with a unique CASA Colombo experience.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 17, 2013

Classical old architecture, combined with modern, stylish arty design, really friendly and a attentativ staff all combine into one of the most special and amazing hotels I've ever stayed. It is nice to feel the "privately owned" atmosphere.

Rooms are very art deco | boutique styled. From a bronze bathtub in the middle of the room, an underlit double bed, great music and lounge facility all the way to an in room MacBook allowing for the guest to access internet etc. even if he/she has left theirs at home. Additionally there is in room WLAN. I couldn't get it working, but that may be just my useless computer technology understanding :-) at the end of the day, I'm writing this review from the in room MacBook, so it's not that bad :-)

I will definitely be back asap!

Room Tip: Room 10 is amazing! Brilliantly setup however due to the close proximity to the hallway where everyo...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HB-UAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, April 22, 2013
A stunning review is what you have given CASA Colombo!! Thank you so much.

We loved making your stay with us a special and memorable one, and thank you for your lovely comments. We always endeavor to give you a unique experience whilst with us, and this is what our CEO and Designer Lalin Jinasena aimed for when creating CASA Colombo.

We definitely want to see you again at CASA Colombo…. Come soon.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
4 reviews
Reviewed April 15, 2013

I was extremely impressed by Casa Colombo and would come back to Colombo just to stay here for 2-3 nights.

The hotel is beautifully and imaginatively designed with many unique design touches in the rooms and throughout. The food was very good (particularly the Sri Lankan breakfast) and inexpensive (by boutique hotel standards) while the service was attentive. The facilities are great too. We didn't use the bar or T-Republic but I'd be here pretty regularly if I lived in Colombo! T-Republic has a lot of potential to be developed further and I'd suggest increasing the number of tea-related/tea-infused desserts and doing a modern/contemporary take on afternoon tea could be interesting things to explore.

I was surprised the hotel was over 6 years old as it feels fresh and new. I think it's all the better for not being part of a big chain like Relais & Chateaux as while it retains a similarly sophisticated vibe to many of their staple of hotels, it also feels laid-back and individualistic.

All in all, this place feels like a v well run ship with lots of attention to detail. It'll need to be going forward though as one of the hardest things is to stay at the top and maintain standards like this as expectations grow. But if anything I feel this place could continue to get even better and it's a world-class boutique hotel already.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roccamora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, April 22, 2013
It is a fabulous feeling to know that we have WOWed you at CASA Colombo, from the design of the hotel to the food to the service, you have certainly given us a review to be proud of. Thank you a million times over.

Yes, we do like to give our guests a unique and out-of-this-world experience at CASA Colombo, and it is a great pleasure for us to note that we have been successful in creating a memorable and totally personalized stay for you, which means that you will always want to come back to us. For us, it is like family visiting us, when you return to CASA Colombo, since that is what you become to us as soon as you enter through the gates of CASA Colombo.

We can’t wait to see you again, and next time you will be able to enjoy a unique cocktail or tea at the Zaza Bar. See you soon.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Colombo

Property: Casa Colombo
Address: 231 Galle Rd, Colombo 4, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Colombo
#2 Romantic Hotel in Colombo
#2 Business Hotel in Colombo
#13 Luxury Hotel in Colombo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Casa Colombo 5*
Number of rooms: 12
Official Description (provided by the hotel):
A 200 year old mansion restored and converted to a retro-chic hotel with 12 exclusive designer suites, 2 trendy restaurants, the stylish bar and tea garden, and a pink pool. Guests looked after by private Domos and transfers done in vintage cars or helicopters. ... more   less 
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Also Known As:
Casa Colombo Hotel Colombo
Casa Hotel Colombo

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