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“sand and spice.” 4 of 5 bubbles
Review of Cinnamon Grand Colombo

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Cinnamon Grand Colombo
Ranked #5 of 52 Hotels in Colombo
Certificate of Excellence
indian parisien
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“sand and spice.”
4 of 5 bubbles Reviewed July 2, 2014

this is the third or fourth time staying here. the food served in their restaurants are good.
if you want some nice sri lankan fare, just walk down to the food court in the same premises.
the food can be spicy but then thats how their food tastes best.
Odel and House of fashion are close by. i always buy clothes from here, they are very good and does not cost much.
they have a good pub + restaurant. you may catch some of the SL cricketers also wining & dining.
the beach is also near by. i have never really explored SL, this is a beautiful country and nice people, so get out of colombo......

  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ele203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, July 3, 2014
Thank you for patronizing the Cinnamon Grand Colombo. We are delighted that you enjoyed your stays. Your valuable feedback is greatly appreciated, as well as your compliments on our food offerings. Thank you once again for your patronage and we look forward to welcome you again.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,277 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (725)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Varanasi, India
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed July 1, 2014

Hitel is very big and many floors always crowded with large number of gust good part of hotel is it is situated nearby market, disco and sea and also a free transportation to casino of Colombo, but if you want to relax and need peace and calm atmosphere, same is not for u, overall very good, in lobby 24 hrs coffee shop and variety of pastries etc, u can enjoy whenever u want

Room Tip: any room with good outside view
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  • Stayed June 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tripathi_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, July 3, 2014
Thank you for your review of the Cinnamon Grand Colombo. We are glad you had a good stay however, we are sorry about the issues with the crowd. We do sincerely hope we would have the opportunity to serve you once again so that you could enjoy the true indulgence of Cinnamon Grand.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 1, 2014

I stayed here for about a week in a standard room attending a conference. I believe the hotel had opened recently. So! The facilities were really up-to-the-mark, the staff super nice and cooperative. Room was a good size, well equipped, stylish and recently comfortable. Hotel overall had excellent amenities, though some of the facilities (most notably the Italian Restaurant) were hard to find - signage needs to be improved. Having the shopping centre next door was handy with its supermarket.

Buffet breakfast and the restaurants produced excellent food, good service and an inviting atmosphere. I loved the sea-food restaurant, it was uber modern and the chef indulgence to few select guest (I had the privilege of being one) was awesome. I loved he sea food platter, it had divine texture and that is why it differentiated it from the rest of the new-age sea-food restaurant.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Divij S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, July 3, 2014
Thank you for staying at the Cinnamon Grand Colombo. We are very pleased to note that you had a memorable one week’s stay with us. We appreciate your compliments on our rooms and amenities as well as our dining options and food offerings.

We are especially glad you enjoyed your dining experience at the Lagoon and hope you would opt to stay with us again to enjoy more of our facilities and cinnamon hospitality.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

Stayed here in the spring of 2013. This was during the colombo leg of our office off site. With an enviable location, the hotel boasts of one of the best lobby designs. The staff is very courteous and the food was very tasty. Room was very airy and the view from the french window was very relaxing.
Queue at the breakfast time was a bit disappointing though. Loved the tree house and the coll breeze. Definitely recommend it if you plan to stay in Colombo for a few days.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sirajsingh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, July 1, 2014
Thank you for your kind review and your recommendation of the Cinnamon Grand Colombo. We are pleased to note that you had an enjoyable stay with us.

Your valuable feedback on our rooms and amenities, courteous staff and tasty food is greatly appreciated; and your comments duly noted, for which corrective measures will be taken. We hope we will have the pleasure of serving you once again, if you do get an opportunity to stay with us in the future.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford-on-Avon, United Kingdom
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

Stayed here in the summer of 2009 for one night, and had an amazing time- the food in the many restaurants was fantastic, and the service second to none- good thing that I wasn't the one who had to pay the bill!

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hugh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, June 30, 2014
We are delighted to note that your stay at the Cinnamon Grand Colombo was very impressive. We appreciate your compliments on our dining options and service and look forward to welcoming you again for another grand indulgence. Meanwhile, we do hope you will find another Sponsor!!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blue Mountains
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

Stayed three nights in a standard room attending a friend's wedding. Room was a good size, well equipped, stylish and comfortable. Hotel overall had excellent amenities, though some of the facilities (most notably the Italian Restaurant) were hard to find - signage needs to be improved. Having the shopping centre next door was handy with its supermarket.

Hotel staff were courteous, however their busyness affected the level of service - had to chase several times to organise a late checkout. Buffet breakfast and the restaurants produced excellent food, good service and an inviting atmosphere.

Couldn't comment on value as it was paid for by a friend. Food and drink prices aren't cheap, but that's expected being one of the top hotels.

  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank VWBM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, June 30, 2014
Thank you for your kind review of the Cinnamon Grand Colombo. We are pleased to note that you had a good stay with us and appreciate your compliments on our rooms and amenities as well as our courteous staff. However, please accept our sincere apologies about the lapses and thank you for your comments which have been noted by us.

We hope you will choose to stay with us again if you do get an opportunity in the future, to enjoy more of our facilities and cinnamon hospitality.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
144 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed June 28, 2014

Very nice and relaxing place to stay. The location of the hotel is also very good. Only negative aspect is at the time of breakfast the restaurant is too crowed and in case you want to order some thing to be made the queue is pretty long and you need to wait for a considerable time

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kareem21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, June 30, 2014
Thank you for staying at the Cinnamon Grand Colombo. We are delighted you had a relaxed stay and appreciate your kind feedback. We hope you would give us another opportunity to serve you if you do visit Sri Lanka in the future.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Grand Colombo

Property: Cinnamon Grand Colombo
Address: 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Colombo
#3 Spa Hotel in Colombo
#3 Business Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Official Description (provided by the hotel):
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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