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“More or less lives up to its name”

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Cinnamon Grand Colombo
Ranked #5 of 51 Hotels in Colombo
Certificate of Excellence
midlands UK
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“More or less lives up to its name”
5 of 5 bubbles Reviewed March 15, 2014

Stayed here twice as part of an organised tour of Sri Lanka. Whilst we didn't go exploring far from the hotel, it seems quite well located being only a kilometre or so from the start of the old part of Colombo. There's a small beach about a few hundred metres away (turn right out of the hotel) and there's a selection of shops adjacent to the hotel. There's also a couple of cash machines just outside the hotel. The hotel itself is quite imposing with large airy reception area with a coffee bar and cake shop. The outdoor pool and associated bars are very pleasant and sheltered. There's a fitness room somewhere with some sort of swimming facility but we didn't use it. Of the 2 rooms we occupied, one with a glimpse of the sea was somewhat larger than the other which only had a view across the city. Both rooms were however fine with good facilities that all functioned OK and very comfortable beds (not always the case in Asia). There are at least 4 restaurants in the hotel. The one we used provided an extensive and appetising range of (mainly) asian food and we enjoyed our meals there. Staff throughout the hotel were pleasant and helpful. Overall, whilst it's quite an expensive hotel to stay at, I don't think you'd be disappointed if you decide to go there.

Room Tip: The sea can be glimpsed from some rooms and some are larger than others but can't be more specif...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kimstone2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 17, 2014
Thank you for staying at the Cinnamon Grand Colombo and for your kind review.

We are delighted to note that you had a good stay and appreciate your descriptive and complimentary feedback on our rooms and amenities. We are especially glad you liked the location and food offerings as well as our pleasant and helpful staff. We do have 13 restaurants though and welcome you for a longer stay so you could experience them and their unique cuisines.

Whilst thanking you for your recommendation, we do look forward to welcome you on your next visit to Sri Lanka.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,329 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (734)
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KSA
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

Stayed two days, located near a small mall that had food courts.
The hotel is really clean, with nice views restaurants. Nice staff, good size room.
The brake fast is a school for a lot of North American hotel with plenty of fresh juices and variety of dishes. Taxi and took took at the door.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travellerKSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 17, 2014
Thank you for your kind review of the Cinnamon Grand Colombo and for appreciating our facilities and services. We are glad you had a good stay and hope you would stay with us again.

Thank you.
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Pyrmont, NSW
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

The service at this hotel is always second-to-none. Rooms are large and comfortable. Breakfast is delightful and the restaurants on-site are also very good. Left luggage after checking out, returning late to collect. Was taken to lounge where I could shower, freshen up and have a coffee before going to the airport. It seems that all staff take real pride in their work. A very comfortable stay and will continue to stay at Cinnamon Grand on future visits to Colombo.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dadaboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 17, 2014
Thank you for your complimentary review and recommendation of the Cinnamon Grand Colombo. We are delighted you had a comfortable stay and look forward to welcome you again to enjoy more of our facilities and cinnamon hospitality.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

Have just come back from a week staying in Cinnamon Grand and can highly recommend it. Not only is the hotel beautiful but the staff are exceptional and so helpful. Also the restaurants are all really good especially London Grill and the fish restaurant. We will definitely be going back. Thank you for a great week.

  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 17, 2014
It is a pleasure to note that you had a great one week’s stay at the Cinnamon Grand Colombo and appreciate your compliments and recommendation of our hotel and exceptional staff.

We are also glad you enjoyed your dining experiences at the London Grill and Lagoon and look forward to welcoming you once again to indulge in more of our services and cinnamon hospitality.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
169 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

We stayed two nights at the start of our Sri Lankan tour in this large, impressive city hotel where service was excellent throughout. Our room was some distance from the lift or stairs but was quiet and suited us just fine. We enjoyed a good buffet breakfast in the small, quieter restaurant on the ground floor.

There is a Nice pool and surrounding grounds that include a Sri Lankan village called Nuga Gama (with shop and restaurant). We ate outside in Tao (fusion restaurant) near the pool though had it’s own water feature.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pinner Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 14, 2014
Thank you for your kind review of the Cinnamon Grand Colombo. It is a pleasure to know that you had an enjoyable and comfortable stay with us.

We appreciate your valuable feedback on our service and breakfast buffet as well as our amenities; and hope that you will plan on staying with us again in the future to enjoy more of our facilities and cinnamon hospitality.

Best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yarra Valley, Victoria, Australia
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 bubbles Reviewed March 11, 2014

I used this hotel as a basis for a four day business trip to Colombo recently. The hotel is large, clean and accommodating. My room was a standard deluxe and although compact was perfect for my needs. It was well maintained and had slight views of the ocean [but I wasn't there to sit in my room and look out to see all day].

The hotel has very good service together with several eateries. I dined at Lagoon and enjoyed exceptional curried seafood dishes along with a cold beer and my first sip of Arrack. The following night I decided to eat in and had traditional Sri Lankan food comprising Chicken curry, rice, dhaal, three vegetable dishes, poppadums and rice. And the price fora room service dinner? How about $AUD10.00...no kidding. Check out the pics and yes it was very, very good!

There is a small shopping centre next door for odds and ends and a day spa on the other side.

Breakfast was very good value at $USD10 with western styles, islamic and Sri Lankan.

A very good experience overall!

Room Tip: Fill up on the buffet breakfast and try a traditional 'Hopper' whilst you are there.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NudeFoodDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 13, 2014
Thank you for your kind review of the Cinnamon Grand Colombo. It is a pleasure to know that your stay with us was a very good experience.

We appreciate your valuable feedback on our rooms and amenities and our service and choice of restaurants. We are also glad you enjoyed your dining experience at the Lagoon as well as the Sri Lankan cuisine from Nugagama and look forward to welcoming you again to indulge in more of our services and cinnamon hospitality.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadbeach, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 11, 2014

My wife and I stayed for two weeks in February and thoroughly enjoyed the hotel and the wonderful staff service. The Lobby bar and staff were a standout, they could not be more helpful, even the shoe shine man was a delight to talk to. A very good upstairs lounge for late check-out with all amenities. Will be back to this hotel.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank roger r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review, March 13, 2014
Thank you for your kind review and recommendation of the Cinnamon Grand Colombo.

We are delighted that you had a memorable two weeks stay with us and enjoyed the facilities and services. We very much appreciate you recommending our hotel and look forward to the pleasure of welcoming you back to indulge in more of our facilities and Cinnamon hospitality.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Grand Colombo

Property: Cinnamon Grand Colombo
Address: 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Colombo
#3 Spa Hotel in Colombo
#3 Family Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Official Description (provided by the hotel):
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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