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“Nice hotel in good location”

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Cinnamon Grand Colombo
Ranked #3 of 55 Hotels in Colombo
Certificate of Excellence
Reviewed September 15, 2013

Nice clean room with everything you would expect from a 5 star hotel. We had a room on the 9th floor which had a nice view of the pool. The lobby area is quite nice with a very business like atmosphere, not what everyone is after. Loads of dining options on site and we enjoyed one of the finest buffets we've ever eaten in Taprobane. The Lagoon bar was very relaxing and we enjoyed the live music that was on. The location of the hotel is also very good, very close to Galle Face where you can enjoy a nice walk along the waterfront.

The only negative point was that check-in took a while as they couldn't find our booking in the system, not sure it hotels.com or Cinnamond Grand were to blame here.

  • Stayed: September 2013, traveled as a couple
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1  Thank overmarsirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 15, 2013

Thank you for staying at the Cinnamon Grand Colombo and for your kind review.

We are delighted you enjoyed your stay and appreciate your feedback on our facilities, location and dining options. We are also pleased that you enjoyed the buffet at the Taprobane. We look forward to have you stay with us again, for maybe a longer time, so you could indulge in more of our facilities and cinnamon hospitality.

Best regards.

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2,891 - 2,897 of 4,209 reviews

Reviewed September 14, 2013

Didn't like the hotel at all. We were a family of 7 travelling and reached the hotel at 2 pm from bentota. I felt that I had walked into a crowded bazaar. Our checkin took almost an hour. The convention area in the middle of the atrium had some cheap exhibition ongoing with white cfl lights - looked disgusting! The rooms were most average. Entering and exiting the hotel took 10 min every time due to queue of cars. The only bright side was the patisserie at the lobby level - tasty sandwiches, pasties and pastries.

We regret that we did not stay at the cinnamon lakeside hotel which is 10 min away. We went there for a meal and liked it much more than this hotel. The library bar, 7 degrees and the lakeside seating was superb.

Stayed: August 2013, traveled with family
Thank Ashish1604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 15, 2013

Thank you for staying at the Cinnamon Grand Colombo.

We have noted your comments and regret you did not find our hotel and facilities satisfactory. However, we are glad that you enjoyed the patisseries at the Coffee Stop.

Thank you

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Reviewed September 12, 2013

Huge hotel with nothing than the best in Colombo. lobby is great to spend some relaxing time in the evening with your loved once . So many food outlets to chose your dine. The best personals to look after your needs. reasonable prices.rooms are good and clean.

  • Stayed: September 2013, traveled with family
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3  Thank Manoj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 13, 2013

Thank you for your kind review of the Cinnamon Grand Colombo.

It is a pleasure to know that you had a great stay with us. We very much appreciate your kind feedback on our service, facilities and choice of restaurants. We certainly hope you would stay with us again and look forward to welcoming you to yet another indulgence in our services and cinnamon hospitality.

Best regards.

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Reviewed September 12, 2013

a big well maintained property with constantly smiling inhouse staff. You can can have a lot of eating options within the property and the ones along the pool are highly recommended for casual dining. As many of the patrons are from middle east, the property managers may think of putting up of sign for direction of Qibla for offering prayers.

Room Tip: pool side rooms to be preferred and to enjoy breakfast in a homely atmosphere visit the restaurant i...
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  • Stayed: August 2013, traveled as a couple
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Thank Zubair A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 13, 2013

Thank you for staying at the Cinnamon Grand Colombo.

We are pleased that you were satisfied with your stay and thank you for your compliments on the property, staff and facilities. Thank you for your suggestion which we have taken note of.

We look forward to welcome you again, if you do visit Sri Lanka in the near future.

Thank you

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Reviewed September 11, 2013

Excellent hotel with a great array of eating options. The service is good, and the people very friendly. Would love to go there again. Walking distance to the ocean front. We enjoyed the traditional dinner and dance under the stars. Another restaurant has one of the best seafood values anywhere. Highly recommended.

Room Tip: The old wing seems to have bigger rooms. But the new wings have more modern bathrooms and decor.
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  • Stayed: August 2013, traveled on business
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1  Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 13, 2013

Thank you for your complimentary review of the Cinnamon Grand Colombo.

We are delighted to know you had an enjoyable stay with us and appreciate your encouraging feedback on the location, service and hospitality. We are pleased to note that you also enjoyed your dining experience at the Nugagama and Lagoon and look forward to welcome you for another enjoyable stay with us.

We do appreciate your recommendation, thank you.

Best regards

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Reviewed September 10, 2013

The hotel is the biggest complex as you can find in cities of srilanka. It has a very nice dining complex in the back yard and the best lobsters which are blinking and smoking hot!
The complex has many conference rooms and saloons and the staff are very helpful to you. A piano lobby close to the bar and a live music lobby close to the best coffee shop ever ! Another bar in the backyard pool makes the fun over complete. There is another pool in another buildings roof ! Wonderful :)

Room Tip: Higher floors are quieter.
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  • Stayed: November 2012, traveled with family
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Thank LEOPEJMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 11, 2013

Thank you for your complimentary review of the Cinnamon Grand Colombo.

We are delighted that you were impressed by the design and locality as well as the facilities and our helpful staff. We are also glad that you enjoyed your dining experience at the Lagoon and of course the Coffee Stop. We do hope you will stay with us again, maybe in the near future, and enjoy more of our facilities and dining options.

Thank you.

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Reviewed September 10, 2013

It is very huge and gorgeous especially in Colombo. Although Colombo is a troubled city for foreigner, it was safety in this hotel.
The room was very good and the staffs made smart jobs. The lobby was a bit noisy, but I didn’t mind.

  • Stayed: September 2013, traveled as a couple
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2  Thank travelertravelerrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded September 11, 2013

Thank you for staying at the Cinnamon Grand Colombo and for your commendation.

We are very pleased that you found the hotel gorgeous and safe and thank you for your compliments on the room and staff. Indeed it would be great to have you stay with us again, to enjoy more of our services and cinnamon hospitality.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Colombo
#2 Spa Hotel in Colombo
#3 Business Hotel in Colombo
#3 Luxury Hotel in Colombo
#4 Romantic Hotel in Colombo
Price Range: $163 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Official Description (provided by the hotel):
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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