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“Spacious hotel in Colombo”

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Cinnamon Grand Colombo
Ranked #4 of 54 Hotels in Colombo
Certificate of Excellence
Reviewed November 29, 2012

This was my second visit to the hotel. The first was on a business trip and this time we came with the family.

The hotel is very spacious and its good to note that the cleanliness and general upkeep is still maintained. The rooms in the new wing are arranged in a square formation with a window looking down to a well decorated open hall on the ground floor. Internet access is chargeable for the standard rooms. It only comes complimentary for the Club rooms.

There are many in-house restaurants which serve Western, Chinese, Indian and Sri Lankan fare. This time around we decided to try Nuda Gama which is located on the lower ground floor. It is an interesting concept for a restaurant with Sri Lankan food served in an authentic village style setting.

Another plus point is last time we stayed I commented that the breakfast was average and would have been good to see some local spread as well. This time around there was an improvement and besides the western breakfast options (eggs, sausages, bacon, cereals, etc) there were more options with a local flavour including string hoppers, hoppers and thosai.

One outlet which I would like to point out is the Coffee Stop located on the right hand side of the lobby. This was a good find on this trip. There serve a host of pasteries and coffee at reasonable prices for a 5 star hotel. The seating is a bit limited but there is a continous flow of customers who are buying items to takeaway. It is a good place to have a snack and coffee at any time. On our next trip we will definately try some of the other restaurants in the hotel.

  • Stayed: November 2012, traveled with family
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Thank LiveNLetLive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded December 4, 2012

Thank you for staying at the Cinnamon Grand Colombo for the second time.

My team and I were delighted to read your descriptive and complimentary review on TripAdvisor. We are so glad you had a pleasant and comfortable stay with your family; and thank you for appreciating our hotel and facilities, restaurants and food.

It is our endeavour to provide the best possible experience to all our valued guests, and hence we do look forward to welcome you again to indulge you with more of our facilities and cinnamon hospitality.

Best regards.

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2,682 - 2,688 of 3,638 reviews

Reviewed November 27, 2012

This place was just what the doctor ordered after over a week living in what can only be described as a jungle.
it was the last two days of our honeymoon 25-26 nov 2012. we stayed one night, but spent the majority of the second day taking advantage of the facilities.
the pool.... very big, perfect dpth and temperature. the crew around the bar and pool area were friendly and helpful.
the bars, the cheers pub staff were great, however there is a bar in the main foyer where we had a drink, the service was slow and i even had to chase up a copy of the bill after waiting 5 minutes for this to be done (paid in cash so copy only needed signed as settled).

the room was top drawer. we couldnt have asked for a more comfortable bed. free wi fi which was an advantage.

the reception staff were truly the gem in the hotels crown, friendly, prompt, proffesional helpful to name but a few.

we enjoyed the stay and would strongly recommend the hotel to tired travellers looking for a touch of luxury in their travels.

only negative was the food. i was quite ill about an hour after eating and didnt recover for a few hours. cant htink of anything else that would upset my usually robust constitution.

thank you.

Room Tip: spend some time by the pool.
  • Stayed: November 2012, traveled as a couple
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1  Thank mook m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded November 28, 2012

Thank you for spending the last two days of your honeymoon at the Cinnamon Grand Colombo.

We are delighted to learn that you’ve enjoyed your stay at our hotel and thank you for your recommendation on TripAdvisor. Indeed the facilities and services have been appreciated by many a guest and we are glad you enjoyed it too. No doubt, our staff would be pleased with your comments.

Whilst thanking you for your stay at the Cinnamon Grand, we hope you would have the opportunity to stay with us once again, perhaps on your next visit to Sri Lanka.

Best Regards.

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Reviewed November 26, 2012

This is one of the places to which I love to go most of the time so much so that my sister has named it "home". The reception halls are good and spacious and the Tea Lounge, the Coffee Stop, Breeze Bar and Tao, Cheers Pub they are all great. The only downside is that most of the evenings it is just too crowded. Hence, I prefer to go there during midday for a snack and a coffee rather than going there for dinner.

  • Stayed: November 2012, traveled with friends
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Thank mrsdanushkajayatunge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded November 28, 2012

Thank you for patronizing the Cinnamon Grand Colombo.

We are delighted to learn that it is “home” to you and thank you for sharing your experience on TripAdvisor. We are so glad that you like the hotel and our several restaurants and look forward to having you visit us again to indulge you with more of our cinnamon hospitality.

Thank you.

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Reviewed November 24, 2012

Advice tourists to have an early morning breakfast or tea at the Cinnamon hotel, seated at a place with a view facing the Beira lake. If a bird-watcher or simply fond of nature then a person can observe Pelicans, cormorants, storks and Adjutant cranes fishing for food along the banks of Cinnamon hotel which forms part of the Beira lake boundary.Don't forget to carry your binoculars. I managed to spot a giant monitor lizard climbing onto the lake-side of the hotel from the lake.Watching Beira lake migratory birds from the swimming pool or breakfast lounge of Cinnamon Grand hotel is akin to being in a Bird national park.

  • Stayed: October 2012, traveled solo
    • Location
1  Thank MumbaiRiders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded November 28, 2012

Thank you for staying at the Cinnamon Grand Colombo.

We are delighted that you have had a memorable stay with us and particularly enjoyed the breakfast experience, sharing it on TripAdvisor.

We do look forward to have you with us again, so that you can enjoy viewing more of our feathered friends, and indulge more in our facilities and cinnamon hospitality.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2012

A good hotel in Colombo. We stayed in this hotel on our last day in Sri Lanka prior to heading to the airport. It turned out to be a great decision, we enjoyed the Angsana spa for about 3 hrs prior to getting in the car and heading for the airport. There are a ton of restaurants on this property and they all seem like great choices if maybe a bit overpriced (it is the capital and a nice hotel after all). The outdoor areas are very well maintained and beautiful. Our biggest issue came when we were taken to our 1st room. We had booked a Premium Executive Suite (great deal at only ($272/night) and the room had an awesome view, but as soon as we got off the elevator and stepped on to our floor it was obvious that the rooms were smoking rooms. The one they showed us to was no different. Luckily they were very responsive and upgraded us to an Executive Apartment Suite in the other tower of the hotel. Tap water in the hotel is not good, it comes out of the faucets a little too brown for our tastes (we checked several different places and got the same thing). Probably nothing the hotel can do about this since water in Sri Lanka is not the cleanest to begin with. What they can do is buy decent bottled water though. The hotel bottles its own water after filtering it from the city water supply and that is all you can get on the property. It kind of tastes like you are drinking from a pond. We had a good dinner at Echo (Italian) and some good drinks at the Breeze Bar out by the pool. A very comfortable bed and a good breakfast added up to an overall very pleasant stay.

Room Tip: Be CERTAIN to call ahead and make sure your room is non-smoking! You may also want to ask for a lake...
  • Stayed: November 2012, traveled as a couple
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1  Thank BPHendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded November 27, 2012

Thank you for choosing to stay at the Cinnamon Grand Colombo.

We are pleased that you enjoyed your stay, although just for one day, and thank you for appreciating the amenities, food and restaurants on TripAdvisor.

We are also glad that the issue you encountered with regard to the room was rectified to your satisfaction and that your overall stay was pleasant.

We certainly hope you would stay with us again, if you do visit Sri Lanka in the near future, to experience more of our facilities and cinnamon hospitality.

Thank you.

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Reviewed November 23, 2012

The main attraction here is the restaurants. there are at least 7 and so you can go cheap pub food or expensive the London Grill. Both fantastic food and everything in between available ie Asian food, Italian food, buffet restaurant etc. Even the coffee shop in the hotel foyer is good quality food and good value for money. The rooms are typical of a city hotel everything is there internet was free. Nothing outstanding but nothing to dislike. The mini bar prices were reasonable the rooms service was good. I live in Sri Lanka and was staying with visiting friends and was pleasantly surprised by the experience. The check in and out was good and all the staff were friendly and helpful. They did get the order mixed up twice in the coffee shop but the manager did not charge us for the second order to compensate and there was nothing to complain about the quality of the food. It was just a mistake and it was rectified. No complaints price wise either it was very reasonable and I will definitely stay there again.

Room Tip: Ask for a good view
  • Stayed: November 2012, traveled with family
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1  Thank shangrilanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded November 27, 2012

Thank you for your stay at the Cinnamon Grand Colombo.

We are so glad that you had a pleasant stay with us and thank you for appreciating our choice of restaurants, food, facilities and service on TripAdvisor. It is our endeavour to provide the best possible experience to all our valued guests, as such, compliments as yours are definitely an encouragement to us.

We do look forward to having you stay with us again, in order to indulge you with more of our facilities and cinnamon hospitality.

Best Regards

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Reviewed November 23, 2012

I stayed at this hotel for four nights in October 2012. The hotel is amazing, although I booked to the executive floor, I found this hotel to be well located, well serviced with excellent staff. The hotel has gardens to the rear and a nice pool for those who want to use it. The hotel comes complete with excellent restaurants. I have tried both the fish restaurant and the London grill steak restaurant. Both provided an excellent fine dining experience at a reasonable price. Finally the hotel offers a car service which although expensive is well worth using as the cars are modern and comfortable.

Room Tip: I would recommend the executive floor, this is roughly $30 extra per night but does afford you acces...
  • Stayed: October 2012, traveled on business
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1  Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this reviewResponded November 27, 2012

Thank you for staying at the Cinnamon Grand Colombo and for your complimentary review on TripAdivsor.

It is a pleasure to note that you have enjoyed your stay on the executive floor and we appreciate your compliments on our hotel, the location, facilities and service and of course, our choice of restaurants. We are also glad that you enjoyed the dining experience at the Lagoon and London Grill in particular.

Whilst thanking you for your recommendation, we look forward to welcoming you again, to enable us to indulge you with more of our cinnamon hospitality.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Colombo
#3 Business Hotel in Colombo
#3 Family Hotel in Colombo
#4 Luxury Hotel in Colombo
#4 Romantic Hotel in Colombo
Price Range: $149 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Official Description (provided by the hotel):
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel

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