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“Wonderful”

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Cinnamon Lakeside Colombo
Ranked #3 of 52 Hotels in Colombo
Certificate of Excellence
Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful”
Reviewed September 22, 2013

I have just returned from a wonderful meal at the dining room in the Cinnamon Hotel in Colombo Sri Lanka. I asked the waiter about local seafood and he suggest grilled kingfish, which was not on the menu. It was excellent. The very mild sauce complemented the subtle flavors of the very fresh fish. The waiter Jeewaka Janath and the hostess Kari were both very helpful and generally very welcoming.

I arrived in Colombo after two nights spent on airplanes. The hotel staff has really extended themselves in my introduction to the hotel enjoyable. They have been friendly with a very personal touch and also provided extra services without me asking for them.

Philis Alvic, Lexington, KY, USA

Stayed September 2013, traveled on business
Helpful?
2 Thank Philis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 22, 2013
Thank you for your great review. We are glad that you had a memorable stay with us indulging in our Cinnamon hospitality. It is nice to learn that you had the opportunity of enjoying delicious sea food at the “Dining Room” of the hotel. We hope you would try out our Thai and Singaporean cuisine the next time you stay with us. We thank you for your valued patronage and would welcome you to Cinnamon Lakeside Colombo soon.

Denis Gruhier
General Manager
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2,180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (543)
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Colombo
Level 5 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 20, 2013

Tried to fit this review under 8 degrees but could not find any other reviews for this facility. Our daughter's wedding reception was held here. Service could not be faulted. The food was of an exceptionally high standard and crew/staff made our visit here memorable. Staff entered into a spirit of a wedding, not just standard service.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank mysvar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 22, 2013
Thank you for your kind review. We are indeed pleased that you are delighted with the arrangements, exceptionally high standard of food and service rendered by us at your daughter’s wedding reception at the “8° on the Lake” of Cinnamon Lakeside Colombo. Most of our guests find this floating banquet venue as having a unique setting and is very popular in town. I would like to take this opportunity to thank you for making our hotel the venue for your function and look forward to serving you in the future as well.

Denis Gruhier
General Manager
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INDIA
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 18, 2013

we stayed at this hotel from 13th sep to 15th sep 2013. the location of hotel is very good. lobby is very impressive. rooms are too small in size but have all comforts. breakfast was the best part of our stay. it was a lavish spread .

we enjoyed our stay. we where in a group of 16 pax and each of us had a nice time. will stay again during my next visit.

sangod

Room Tip: all rooms are alike.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SANGOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 19, 2013
Thank you for your great feedback. It is wonderful that you and your group had a memorable stay with us and have taken fond memories back home. We are delighted that you were impressed with our offerings and also experienced comfort. We welcome you to indulge in our warm hospitality and we do hope that your next trip to Sri Lanka will be spent at Cinnamon Lakeside Colombo. Thank you for your patronage.

Denis Gruhier
General Manager
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Colombo, Sri Lanka
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 18, 2013

well...1st I went to Cinnamon Lakeside for a small meal and it was only a visit to the restaurant and pool area.At that day my impression was "WoW" but at the 2nd time I went there I realized nothing was new and it has become little down in service and atmosphere, But food was good as always. There are some foods which are really really good in taste but there are some that feels "Why did I order??" feeling gives so be aware what to be ordered before you order. During my 2nd visit I thought it is better to go to some other hotel rather coming here paying this much because of the entrance. It was full of mud & surrounding was full of dust due to constructions. Hope to visit again after constructions because of the taste of food.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anuththara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 22, 2013
Thank you for your five star review. We have noted your observations regarding the standards and appreciate your bringing them up. However we are happy that you enjoyed the delectable food at Cinnamon Lakeside Colombo and we hope you will visit us again to experience further our culinary delights. There was some day-to-day maintenance work that was carried out and regret the inconvenience it may have caused you. Thank you for your patronage.

Denis Gruhier
General Manager
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Colombo, Sri Lanka
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 17, 2013

with compared to other five stare hotels cinnamon lake atmosphere is little bit low..food was good enough but some cakes which I have tried was not up to my taste. During my visit it was under constructions and may be because of that I've got this feeling.If the environment and interior were much more better it'll be good. But you can go for a better place with more comfort than here for the same price you pay . Anyway there are some dishes which are really tasty and rooms which are really reasonable.Try those.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sachithra89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 19, 2013
Thank you for taking the time to review us. We are sorry to learn that the facilities on offer at the hotel did not meet with your expectations, eventhough you enjoyed the food. We are not under construction, but you may have encountered the normal day-to-day maintenance work being carried out. Thank you for your feedback and patronage. We hope to welcome you to Cinnamon Lakeside Colombo again soon.

Denis Gruhier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thrissur, India
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 12, 2013

We had a really comfortable overnight stay in this busy hotel situated in the heart of the city. The staff was very friendly and helpful. They gave us a free upgrade to a room with a better view on the 4th floor from where we could see the lake and at night,a well lit Bally's casino by the lakeside.
We wanted to experience the nightlife in colombo and the hotel arranged a cab for us through out making it easy for us to club hop without being worried about travel safety! We took a 4 hour package which was around 3500 SLR. We used the cab only for 3 and half hours and the driver gave us a 500SLR discount :D
We stayed half board and hence had both the breakfast and dinner buffet from their restaurant. Both the meals were really good. The breakfast buffet is open till 10.30am.
The room was not very big but nice and comfortable with a beautiful view as mentioned before.
Overall, the hotel came across as ideal for business travellers. I wouldn't suggest this to a young couple on vacation as its a bit pricey (too much to spend on just an overnight stay!)Even the pub/lounge there is frequented by slightly older people. Around the well suited up people who was mostly seen in hotel, I felt a little out of place in my shorts :P

Room Tip: 4th floor rooms have a beautiful view, esp. at night!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Elisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 16, 2013
We are happy to learn from your review that you had a comfortable stay at Cinnamon Lakeside Colombo. We are glad that you enjoyed a great view from your room and relished the food served for breakfast as well as dinner. We hope you will stay with us again to indulge in our Cinnamon hospitality, when you next visit Sri Lanka. Thank you for your patronage.

Denis Gruhier
General Manager
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Geneva, Switzerland
Level 5 Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed September 12, 2013 via mobile

This is much better than the sister hotel the Cinnamon Grand, which is more Business orientated. However it has just as many weddings! The service here is just better than other Colombo hotels, staff are obviously well trained and they seem genuinely happy unlike the false smiles you see in the Grand. 7 Degrees (outdoor bar) is small but trendy and worth a visit for the live music, especially Thu to Sun when they gave a really good three piece acoustic set. Location for me was not great and getting to it from the south of the city (embassies etc) is a bit of a pain as opposed to the Grand but if you can put up with 10 more minutes in a cab/tuk tuk then don't worry.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MattPWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, September 16, 2013
Thank you for your great review. We are thrilled that you had a memorable stay with us and to learn that our associates had extended genuine hospitality towards you. Our aim is to provide authentic Sri Lankan hospitality to our guests. It is wonderful that you enjoyed the music at the trendy 7° Bar and had a relaxing experience. Thank you very much for your patronage and we hope you will stay with us at your next stop in Colombo.

Denis Gruhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Lakeside Colombo

Property: Cinnamon Lakeside Colombo
Address: 115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Colombo
#3 Romantic Hotel in Colombo
#3 Luxury Hotel in Colombo
#8 Family Hotel in Colombo
#10 Business Hotel in Colombo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Cinnamon Lakeside Colombo 5*
Number of rooms: 346
Official Description (provided by the hotel):
Ranked the Best Five Star City Hotel by Sri Lanka Tourism, Cinnamon Lakeside Colombo is the epitome of indulgence and elegance. Overlooking the tranquil Beira Lake, the hotel offers completely refurbished rooms. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are visiting for a business luncheon or dropping in for a quick coffee; planning your dream wedding or organising a conference; attending to important business or on a well-deserved vacation. ... more   less 
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Also Known As:
Cinnamon Lakeside Colombo Hotel Colombo
Trans Asia Colombo
Hotel Trans Asia

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