This hotel (it's almost a resort really) is a very special place in an amazing city/country. From the pickup by the hotel staff at the airport, to the refreshing towel at reception/check-in to the complimentary bottle of wine brought to our room, the service is impeccable. The female front-desk manager (Nayani?) was very friendly yet professional and was at pains to ensure our stay was memorable.
The room was huge and well equipped, as well as clean with room service choices being quite varied and reasonably priced. There were a couple of things in the room that could have done with a little maintenance, but they were tiny given the other benefits on offer.
The male host in the Executive Lounge (Darshi?) remembered us from the previous night - quite lovely.
Staff in the restaurants were friendly and most attentive and helpful.
- Official Description (provided by the hotel):
- Ranked the Best Five Star City Hotel by Sri Lanka Tourism, Cinnamon Lakeside Colombo is the epitome of indulgence and elegance. Overlooking the tranquil Beira Lake, the hotel offers completely refurbished rooms. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are visiting for a business luncheon or dropping in for a quick coffee, planning your dream wedding or organising a conference, attending to important business or on a well-deserved vacation. ... more less
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- Also Known As:
- Cinnamon Lakeside Colombo Hotel Colombo
- Trans Asia Colombo
- Hotel Trans Asia