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“A good holiday hotel to stay in!”

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Cinnamon Lakeside Colombo
Ranked #3 of 55 Hotels in Colombo
Certificate of Excellence
Colombo, Sri Lanka
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A good holiday hotel to stay in!”
Reviewed July 14, 2013

We had a great stay at the cinnamon lakeside hotel in Colombo between the 5th and 15th of July 2013! The management was most accommodating of our needs and requests and the over all stay was comfortable. The food was excellent and so was the service! I would recommend the hotel to anyone looking for a good holiday with family, friends, for business or pleasure!! Cinnamon Lakeside it would be!

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
2 Thank zeenathkhalid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 18, 2013
Thank you for your wonderful review. We are very happy that you and your family had a comfortable stay with us. It is a pleasure to learn that you enjoyed our food and service and consider them excellent. We appreciate the sentiments expressed and your recommending the hotel to all travelers, be it for business or pleasure. We would welcome you to Cinnamon Lakeside Colombo for another memorable stay soon. Thank you for your patronage.

Denis Gruhier
General Manager
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2,238 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (554)
Date | Rating
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English first
Level 5 Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 13, 2013 via mobile

We moved to Cinnamon lakeside from Cinnamon Grand as we did not quite like the typical luxury hotel feel there. And we were glad we did! We had a look at a couple of other places like Taj Samudra and Hotel Galle but were not at all happy with them.

Cinnamon lakeside is yet another beautiful property in the Cinnamon chain of hotels. The rooms have beautiful views of the lake and are large and cozy. Service is great. I would definitely recommend this as a great place to stay in Colombo.

  • Stayed August 2012
    • Value
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    • Service
Helpful?
2 Thank thediscerning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 17, 2013
Thank you for your great review. Our valued guests always enjoy the scenic view from the rooms and find it very relaxing. We are glad that you are one of them. We are thrilled that you consider Cinnamon Lakeside Colombo as a beautiful property and are appreciative of your recommending us to other travelers. Thank you for your patronage and we are positive of your return to us, for yet another memorable stay.

Denis Gruhier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level 4 Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 13, 2013

Was at this hotel recently for a wedding and the vegetarian dishes on the buffet were just so very poor. Honestly, no concept of taste or quality with almost all the vegetarian dishes that were there. Being a 5* it is just surprising that only fruits (and perhaps curd...not sure) is like the only desert selection for vegetarians. Small restaurants on the roadside cooks better tasting vegetarian food....very disappointing experience.

  • Stayed June 2013, traveled as a couple
    • Service
Helpful?
Thank Amali W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 17, 2013
We are sad to learn that you are not happy with the food selection at the wedding reception you attended. However, we are glad to report that the organizers of the wedding have expressed their satisfaction on the food quality and service of their chosen menu. We hope that this one off issue will not deter you from visiting us again and we hope to see you at Cinnamon Lakeside Colombo once again.

Denis Gruhier
General Manager
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Singapore, Singapore
Level 5 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 12, 2013 via mobile

A year back when I came to Colombo, I stayed at the Hilton and it was a terrible mistake. I would have rather checked into the Bates Motel. It was old, run-down and felt dirty. The bathrooms were so old, the brown/beige Formica tops and tubs were probably white once upon a time.

This time I opted for the Cinnamon chain based on the reviews on Trip Advisor. I wasn't disappointed. The rooms were new and well appointed. Service was very prompt all round and at an excellent quality. The bathrooms are new and very clean, and the ambience was relaxed but elevated. Location was very good and central to most highlights in Colombo. Food was also enjoyable.

The only downside I experienced was the smell of smoke on a non-smoking floor. However you can't really blame the hotel for its errant guests.

I will return to Cinnamon on my next visit, and relish a stay at the Cinnamon Grand, which had even better reviews. I am sure it won't disappoint - Cinnamon Lakeside definitely didn't!

  • Stayed July 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank darre77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 17, 2013
Thank you for your lovely review. We are pleased that you had a memorable stay with us. It is heartening that you consider our service levels as excellent. Having enjoyed our facilities on offer in totality, we hope you will choose to spend your next visit to Sri Lanka at our hotel. Thank you very much for your patronage.

Denis Gruhier
General Manager
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Ahmedabad, India
2 reviews
Reviewed July 11, 2013

A 10 days stay at cinnamon lakeside makes it necessary to write something for the hospitality and aura offered by this fantastic hotel cum resort. The food quality and people offering services at dining is amazing, specially when you sat for evening dinner post a day fast. The staff in the arrival, lobby and reception is very kind and supportive for everything they could offer. Best swimming pool available with gym and sauna bath! Your evenings are taken care of by band or calypso. Yearly event of the party in white was good to watch.Finally I would recommend this place for your stay business or personal.

Room Tip: Front side have a see view whereas backside you do have lake view. In future hotels coming at the ga...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 17, 2013
We are extremely happy to learn that you had a comfortable stay with us and also to receive your wonderful comments through the review. It is always a pleasure to read reviews about satisfied guests who have had a total indulgence of our facilities. Our hope is that you will visit us again soon to experience more of our Cinnamon hospitality. We thank you for your patronage.

Denis Gruhier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, null, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 11, 2013

It's a great pleasure to remember My husband's surprise Birthday party at your hotel.I went to 7 north to celebrate it with my friends. Thank you very much Nayani at front desk for recommending this restaurant for my requirements and for arranging a nice cake from goodies. And also manger Thushara thank you very much for your well organizing & It was the unforgettable time with nice music your group played. It was the best unexpected birthday surprise to my hubby..

All the best!!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Hansi999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 16, 2013
Thank you very much for your kind review. We are happy that you, your family and friends had a great time at the surprise birthday party. It is our pleasure to have organized it to your expectations and render you with an unforgettable experience. We would like to express our gratitude for making "7° North" the venue for such a special occasion and we hope you will visit Cinnamon Lakeside Colombo again to indulge in our hospitality.

Denis Gruhier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 11, 2013

The hotel is located next to a lake which lends it a different feeling from just another business hotel. The WiFi is excellent never had any trouble connecting and the variety of eating outlets is welcome. After a long day at work its nice to sit by the lakeside restaurant and catch up with friends and have lights snacks and drinks.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Derickdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, July 16, 2013
Thank you for taking the time to review Cinnamon Lakeside Colombo. We are glad that you had a relaxing stay with us and also enjoyed our different cuisines. We would like to recommend you to patronize “The Library” which is also a quiet meeting place with friends by day and transforms into a vibrant club by night complete with live bands and DJ music. It is also equipped with books on varied subjects for your reading pleasure. We thank you for your patronage and we hope to see you on your next business trip to Colombo.

Denis Gruhier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Lakeside Colombo

Property: Cinnamon Lakeside Colombo
Address: 115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Colombo
#3 Romantic Hotel in Colombo
#3 Luxury Hotel in Colombo
#8 Family Hotel in Colombo
#10 Business Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cinnamon Lakeside Colombo 5*
Number of rooms: 346
Official Description (provided by the hotel):
Ranked the Best Five Star City Hotel by Sri Lanka Tourism, Cinnamon Lakeside Colombo is the epitome of indulgence and elegance. Overlooking the tranquil Beira Lake, the hotel offers completely refurbished rooms. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are visiting for a business luncheon or dropping in for a quick coffee; planning your dream wedding or organising a conference; attending to important business or on a well-deserved vacation. ... more   less 
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Also Known As:
Cinnamon Lakeside Colombo Hotel Colombo
Trans Asia Colombo
Hotel Trans Asia

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