Mixed review for this hotel, certainly a piece of history in Colombo. Hotel has a lift, the service from staff very good. The foyer has a lot of atmosphere as do the corridors of this hotel if you talk a walk around and look. My room had a glimpse of the port, not as noisey as I thought I would be. My room was basic but comfortable. Being an old hotel it is difficult to "upgrade" to give modern amenities. Could do with some 'bleach' in the bathroom to get rid of mould. WIndows opened! The restaurant was definitely worth eating in. Food and service was excellent. I don't smoke but went out on the balcony from the restaurant has stunning views. A lot of work going on in this area for new 5* accommodation. Service staff walking up and down the corridors were noisey but only because of the flooring. Worth a night or two stay.

This hotel is an important part of Colombo's history. It is amazing. Sure it's in a bit of a time warp, but it is obvious it was a grand hotel in it's time and still offers great value for money. It is not expensive. The view from the dining room is fantastic, even better on the outside balcony adjacent to the dining room. We were there during New Year's Eve celebrations, great timing, as the staff turned out a great night with fabulous decorations, great music, dancing and memorable food. The rooms are very large with four poster beds and ensuite bathrooms. The staff are terrific, nothing is too much trouble and if you enjoy places that reek of history and grandeur then the Grand Oriental is for you.

We stayed at the Grand Oriental Hotel for 1 night at the end of our tour. The helpful and friendly staff was appealing however the room was gloomy and outdated. The buffet breakfast was one of the more decent hotel breakfasts we came across during our 11 day tour in Sri Lanka. Overall, I would prefer a hotel room with more natural light.