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“Not 4 Star Hotel, dirty and old”

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Grand Oriental Hotel
Ranked #37 of 51 Hotels in Colombo
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not 4 Star Hotel, dirty and old”
Reviewed January 11, 2012

Hello, we booked the standard room over the homepage agoda.com, as there is written, it should be a 4 star hotel, as we saw our room we made a claim, service was good, they gave us a deluxe room, deluxe room was old and in bathroom we found hair from the guest before... It's all a little bit dirty and old... Service was really good, in the night very loud... Don't recommend this hotel, too expensive...

  • Stayed January 2012
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Helpful?
1 Thank Dineiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Munster, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 11, 2012

We stayed one night at arrival in Colombo. The rooms are very spacious, but are quite old (infrastructure as well as furnitures). The mattress was extremely hard, even for someone, who does not like any soft mattresses. We did like the breakfast room very much, as from the terrace you can overlook the harbour (which is not accessible directly). The view is great but it is an old, once famous and well visited hotel. The entire hotel would need renovation. The staff was kind and very friendly.

  • Stayed December 2011, traveled as a couple
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Helpful?
1 Thank ellen1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed December 21, 2011

We stayed one night, the location overlooking the harbour is great but it is an old once great hotel that looks its age as it is not treated with respect.

  • Stayed December 2011
    • Value
    • Location
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Helpful?
3 Thank DimitrisKouts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 10, 2011

the hotel was very disappointing. old, dirty,smelly. the room was like a room in a cheap guest house. it was dark,dirty, the toilet and bathroom need renovation.the a/c was very old and noisy. it was so unpleasant to stay there.
we intended to stay 4 nights, but left after 2.
website promise free wi-fi, but you have to pay.the pictures on website do not show the truth about GOH.
and all the package- for 90 us $ , not included breakfast!!!

Room Tip: don't choose any room in this price and in this situation
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  • Stayed December 2011, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
10 Thank ronit k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Chennai (Madras), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 10, 2011

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My wife and I spontaneously booked ourselves a ticket to Colombo to fly the same day. The trip was a three day trip and after doing a little bit of research on the internet, decided to stay at the G.O.H , especially because of it's history and it's proximity to the old city.

But there ended the goodness of the trip! The hotel did not have a confirmation of our booking despite several reminders and phone calls. Our cab pick up was not confirmed to us until we actually landed in Colombo. Upon our arrival to the Hotel, we were greeted well and showed up to our rooms. But the room was sub standard and the price to value ratio was probably the lowest of all the hotels that I have stayed in across the world. Despite telling them that we were a couple, and a newly married one at that, we were given two single beds and even after three days of staying there, we were not given another room. The colonial charm of the place has slowly faded away over the years with the addition on more modern amenities and all the gadgets and electronics were substandard.

However, the restaturants in the Hotel were amazing. Both the Srilankan Restaurant and the Harbour View were great in terms of ambiance, service and quality of food. The night club Blue Leopard seemed to be teeming with sex workers and I would not advice a visit there.

The saving grace of the entire trip was that Colombo was a wonderful place and we met a lot of great people there.

  • Stayed December 2011, traveled as a couple
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Helpful?
4 Thank YasserRahman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 7, 2011

We were booked in this hotel by Royce Rupasinghe of Royce Tours & Travels, the travel agency at the Queen's Hotel in Kandy, Sri Lanka. We checked-in at the Grand Oriental Hotel (GOH) on December 7 in the evening. Royce sold us the idea the GOH was a nice, clean and comfortable hotel. However, when our group of six arrived at the hotel, we found out that the GOH is just barely a one-star port hotel. The rooms were not clean, the toilets were not properly working and hygiene was deeply deficient. We found cockroaches in the restaurant. We did not move to another hotel because it was late evening when we arrived.

Please beware of booking your tours with Royce Tours & Travels of Queen's Hotel, Kandy. This is just one of the various inconveniences we had during our tour. This travel agent seems more interested in making money than making tourists comfortable and satisfied.

  • Stayed December 2011, traveled with friends
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Helpful?
2 Thank Angel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed December 5, 2011

When you are in this property, you feel that you are now part of the rich legacy which the Britishers or the colonial rulers have passed on to the Sri Lankan people. Located in the heart of the Fort Area of Colombo, where the old harbor was first established, this is a place which will give you the feel of an old-world in the most modern cities of the island. The Marine Drive is just a 5 minute walk away and we managed to catch the sunset while walking on the drive in the cool and moist sea-breeze. The hotel has a spectacular view from the top and has one of the best paintings which are put up in the corridors of the old world charm. The colonial rulers and their interactions with the ethnic communities and their hunting expeditions are all pictorially represented in these frames. The rooms have the colonial architecture in their appearance with modern facilities for the perfect leisure holiday which someone wants. There is a discotheque at the basement of the hotel but one has to be cautious while entering the dingy place.

Room Tip: There are bigger rooms which can accommodate a family of 4 easily and if in case you are traveling w...
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  • Stayed June 2011, traveled with family
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Helpful?
3 Thank Andybhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Oriental Hotel

Property: Grand Oriental Hotel
Address: 2, York Street, Colombo 1, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #37 of 51 Hotels in Colombo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Oriental Hotel 3.5*
Number of rooms: 60
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Also Known As:
Grand Oriental Colombo

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