We stayed only one night but we received the best service from the whole staff and management. It was my first time to Sri Lanka and Gladwin, the manager, helped me to plan the whole trip including recommending a driver through email months before our trip. By the time we met, it was like I've known him already. Senneka, the assistant manager, even helped us to make an appointment with a dentist in the nearby hospital to alleviate my husband's toothache before we set off to Sigiriya. The place is tastefully designed and well maintained. It is simply a gem in the city!