We booked to stay at this hotel as part of a 16 day business trip and did not even spend 1 night here it was so bad. The hotel is dated and is NEVER a 5 star property, it would struggle to be a 2 star!! The problems started with the airport pick up, it was a disaster, 3 passengers and 4 cases all crammed into a small estate car with a driver who spoke no English. On arrival we were shocked, the hotel is dated and the staff were in shockingly bad uniforms that were dirty and looked 5 years old. The key had the room number taped on to a piece of card. The lift was like something from the 1970's and the rooms were small and dirty. The bed had stains and the pillows were shocking, the bathroom was also dirty. We then sought the management assistance as we advised we would be moving to HILTON, they were shocked and offered us free nights for which we declined. We did move to Hilton which was much better and was at least a good 4 star standard. Please be warned if you are a seasoned traveller and used to 4 or 5 star standards DO NOT consider this hotel, you will regret it!!
- Official Description (provided by the hotel):
- The Kingsbury Colombo, located in the heart of Colombo city by the banks of the great Indian Ocean, is s really an ode to the golden age of grace and elegance. There are 229 rooms and suites in this regal edifice and all of them face the sea. The Kingsbury Colombo is also business and leisure central with shopping, entertainment, dining, Colombo Stock Exchange, foreign & local banks, World Trade Centre, historical sites as well as recreational parks being just a across the road. The Kingsbury is also just five minutes from the Colombo Central Bus Stand and the Colombo Fort Railway Station. The Kingsbury experience will be a personalized, respectful one where patrons will be treated like royalty in keeping with the promise of bringing back 'good-old fashioned' hospitality. The Kingsbury's Restaurants include The Ocean - seafood restaurant, Harbour Court - international cuisine restaurant, Yue Chuan - Chinese restaurant, The Kings - lobby bar, The Pool Café, The Gourmet Station - patisserie and the epicenter of Colombo night life - Sky Lounge. A fully-equipped gym, spa and 24-hour Business Centre and the Executive Lounge with personalized butlers and concierge services add to the pleasures and comforts of The Kingsbury, Colombo. ... more less
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