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“the best in colombo”
Review of The Kingsbury

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The Kingsbury
Ranked #13 of 51 Hotels in Colombo
Certificate of Excellence
surrey
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“the best in colombo”
Reviewed December 12, 2013

The room was very comfertable the service was with out a doutet the best.staff made us feel
as if we had spend a month.I can not find a fault nomaly I do.It has every thing we wanted keep up the high standerd we will be back next april

Room Tip: ask for the 8th floor
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank herbiefrogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,646 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (410)
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English first
Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 9, 2013

I had been to Kingsburry SL in Jan'13 as well as June'13. it is an excellent place to stay. its on the gala face sea front. Awesome view of the sea face. The bar at the roof top is the place to party. Rooms are elegant. Marble used is class. It gives a feeling of royal. Entrance is excellent.
Food is ok, less things for vegetarians.

Room Tip: Sea facing rooms.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K_1234_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 7, 2013

We stayed with our family of 2 adults, 1 child and 1 infant for one night & day. The rooms are very small and hardly has any space to move around. The hotel is very crowded because it is located in the heart of Colombo and the hotel accomodates many other activities. Like on the date of our check in there was a wedding in one of their halls and the hotel was jam packed and it was a complete chaos at the lobby. In fact we were checked in and given our access cards to one of the rooms and when we opened the room we happened to find some other guests in the room. It was later found that the room was not vacant and it was allotted to us by mistake. Imaging someone walking into our room hoping. We were quite embarrassed putting ourself in that situation. The only good thing abt the hotel is that the food rates are quite reasonable but that is compensated by low quantity of food. We ordered fried rice which was priced low but the quantity was very low that we had to re order two additional fried rice. Swimming pool is good and well maintained. Overall a very big hotel with small rooms, poor service and crowded place.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vishnu Vijayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalutara
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 7, 2013

Guest room that I stayed and facilities,services provided by the Room services staff was Great.Comfortable bed and nice shower room. No long bath in my room. Excellent water pressure and good air condition in room. Room is very clean and with very big window to enjoy the beauty of sea

Room Tip: Rooms on the west would be good
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vajeendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riffa, Bahrain
Level Contributor
3 reviews
3 hotel reviews
Reviewed December 6, 2013

The hotel reception was good. Was given a welcome drink upon arrival. Nice Sea front location closer to all the facilities. Had amazing sea view from the room and had a nice sleep. The sky lounge located on the top floor was amazing and has an awesome view of the Indian Ocean.

Room Tip: Book your rooms from Hotel and avoid websites such as Agoda.com. I had asked for a sea front view bu...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbdullahShaikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 5, 2013

Difficult to rate this hotel as it was my first trip to Colombo. If I compare this to other 5* properties in Asian capitals it's under par but compared to the rest of Colombo its surprisingly good (I've been told..)
I'll give a quick overview of + and -

+
Location close to everything
Overall grandeur
Car service; 4 hours + driver who waits while shopping for around $20
Plenty F&B options
Facilities like pool and spa
Safe haven in busy Colombo

-
Cleanliness of the room; used toothbrush still in bathroom plus full garbage bin
Breakfast service: Instead of a 'hello' we got told what time the buffet closes
Speed of service in F&B outlets; takes long to get a drink, especially when considering the amount of staff
Staff is not unfriendly but also not overly hospitable. I don't need to talk to everyone, but a casual greeting with eye-contact would be great.

Overall not a bad experience but I expected more from a hotel with this pedigree

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joerivanderwees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Level Contributor
83 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 3, 2013

This hotel used to be the Intercontinental and later on became the Ceylon Continental Hotel. Finally ] a major refurbishment done and turns into The Kingsbury!
Excellent property. Comfortable bed and nice shower room. No long bath in my room.
Excellent water pressure and good air condition in room. View from the room is fantastic!
Staffs are friendly! I have been suffering with others so called good hotels in Colombo but they are arrogant, out dated and aged!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VolVic71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsburylk, General Manager at The Kingsbury, responded to this review, December 5, 2013
Dear Guest,

Greetings from The Kingsbury!

Thank you for a wonderful review of The Kingsbury. It is great to note that you have had a memorable experience whilst with us.

Our greatest endeavor is to give you a unique experience, unlike any other. You having enjoyed your stay with us and having liked what we had to offer you, is what encourages us to go ahead to achieve even greater things.

We do look forward to another visit from you and the chance to welcome you once again to The Kingsbury.

Regards,
Sunil Dissanayake.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kingsbury

Property: The Kingsbury
Address: 48 Janadhipathi Mawatha | Colombo 1, Colombo 00100, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 51 Hotels in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Kingsbury 5*
Number of rooms: 229
Official Description (provided by the hotel):
The Kingsbury Colombo, located in the heart of Colombo city by the banks of the great Indian Ocean, is s really an ode to the golden age of grace and elegance. There are 229 rooms and suites in this regal edifice and all of them face the sea. The Kingsbury Colombo is also business and leisure central with shopping, entertainment, dining, Colombo Stock Exchange, foreign & local banks, World Trade Centre, historical sites as well as recreational parks being just a across the road. The Kingsbury is also just five minutes from the Colombo Central Bus Stand and the Colombo Fort Railway Station. The Kingsbury experience will be a personalized, respectful one where patrons will be treated like royalty in keeping with the promise of bringing back 'good-old fashioned' hospitality. The Kingsbury's Restaurants include The Ocean - seafood restaurant, Harbour Court - international cuisine restaurant, Yue Chuan - Chinese restaurant, The Kings - lobby bar, The Pool Café, The Gourmet Station - patisserie and the epicenter of Colombo night life - Sky Lounge. A fully-equipped gym, spa and 24-hour Business Centre and the Executive Lounge with personalized butlers and concierge services add to the pleasures and comforts of The Kingsbury, Colombo. ... more   less 
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