Was given a Happy Hour drinks menu, asked how long Happy Hour lasted until and was told 6.30 so ordered a small beer at 6.18 and another at 6.28. Bill came - first beer R/s 145, second beer R/s 290?? Queried it and was told their "microsystems" would not allow it to be changed as waiter seemed to have entered it later on the till - on purpose??? Would not give refund - not happy - would have expected more - they could have used a "macrosystem" - a pen - and changed the bill! I would like to know what the Hilton owners think of this practice - does it happen to a lot of people at the WIP?
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