Stayed here for 3 days.
And to right-a-way mention the hotel's biggest asset, the garden. Nice pond with swans, ducks and big fish. How nice having breakfast and look at the elegant swans toddling by. There is a black couple and a white couple.The water is perhaps a bit green , caused by algs, however I was informed that the (new) general manager has this on his list to do. The hotel as such is up for some renovations (bathroom, single wall mounted shower head), however nothing wrong with the rooms as such, one certainly does not have to wait for the said renovations to visit this hotel.Staff is courteous and friendly. As a matter of fact, had a very good experience with regard to the solving an issue (not worth going into details) with FO manager Osha De Silva, she knows what Customer relation Management means and as to how to put same into practise.
Breakfast is sumptuous, 3 stations: continental, Indian and Sri Lankan. Also with regard to buffet lunch. So plenty of choice.
Room service is fast as well.
Again, I liked the ambiance of this hotel very much as well as the location, hence I rated excellentMore
- Free Wifi