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“Awesome hotel”
Review of Hilton Colombo

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Hilton Colombo
Ranked #10 of 52 Hotels in Colombo
Certificate of Excellence
Goa, India
Level 3 Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Awesome hotel”
Reviewed September 12, 2011

It was just the 1st week of Dec and it felt like Christmas was next day.. We were truly amazed with the way the hotel was decked up for Christmas...And with the Christmas carols playing in the background, it simply felt beautiful... The hotel was also hosting if I am not mistaken the 100th year of the Sri Lankan Navy; so there was top security all around and it was amazing to see all the top and highly decorated navy officials come in one by one to the hotel..... We had a lovely view from somewhere like 11th floor and the hotel amenties were great.. The room was superb and the hotel staff hospitality was truly amazing.... This is one hotel I would definitely stay if I ever visited Sri Lanka again.....

  • Stayed December 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nicolas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColombo, General Manager at Hilton Colombo, responded to this review, September 14, 2011
Thank you very much for your very complementing feedback and we are pleased that you have enjoyed your stay.

We appreciate your support and look forward to welcoming you on your future visits.

Sincerely, Rudolf Troestler, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cologne, Germany
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 12, 2011

Old hotel. Everything needs refurbishing. Night shift manager horrible. You are better of at Galle Face hotel, even though this is also overrated. Not much luxury choice in Colombo

  • Stayed March 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Veronika_Cologne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So Cal
Level 6 Contributor
102 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed September 10, 2011

The Hilton Colombo, Sri Lanka is a very nice hotel with incredibly helpful staff - they really want to please and take care of every one of your needed.

If you are looking for a “western style” hotel, in the center area of Colombo, I can recommend this without concern. The breakfast buffet is outstanding. Asian hotels are known for great breakfast buffets but this place ranks right at the top.

I couldn’t get the wireless internet connection to work, even with the help of their IT staff, so I used the wired Ethernet connection, which there is a charge for.

Now, if you are looking for a place close to the airport, this is NOT your hotel. While the distance and the noted “45 minutes” travel time on the hotel’s website seems not an issue, but the ride, in the morning, afternoon, after work and even late at night averaged between, 70 – 85 minutes, each time we commuted back and forth, so plan accordingly and expect this commute timeframe.

They didn’t have my requested king, no smoking room available and was given a room with two twin beds, not a major issue, since it was just me, but a little disappointing, since I reserved and expected a king bed.

I can recommend this hotel if you are staying downtown, but not if you need to do anything around the airport. Traffic to/from airport is very congested.

While I didn't go into the bar, I could see they had one of the largest collections of single malt scotches I've ever seen. FYI

  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SoCal_Worldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColombo, General Manager at Hilton Colombo, responded to this review, September 12, 2011
We are pleased that you have enjoyed your stay and do appreciate your feedback. Rest assured that we will share your fine sentiments with our team.

Thank you once again for your support of the Hilton Colombo and we look forward to welcoming you on your next visit to Colombo.

Sincerely, Rudolf Troestler, General Manager
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Bangalore
Level 5 Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 10, 2011

Hilton Colombo is one of the best hotels located right in the centre of the city. Nice ambience, the rooms on the top floors have been recently renovated and hence better than the ones in the lower floors. The service is good but Taj Samudra service is much better.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ayushmanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 4, 2011

Only stayed at the Hilton in Colombo for 1 night and it is what you expect from a business Hotel, it is about a 5 minute walk from the beach but if you do not wish to walk you can always take a taxi which are readily available.

Our room was clean and the bed was comfortable, however, the AC was very cold and in the end we had to switch if off as it didnt matter what setting we put it on it remained very cold, in the end we ask for extra blankets, which were brought to our room as soon as we asked for them.

Their Chinese Restaurant, the Emperor's Wok was fantastic and they served the best Chinese food I have ever tasted, the staff were friendly and attentive.

  • Stayed September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank leviathan79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColombo, General Manager at Hilton Colombo, responded to this review, September 12, 2011
Thank you very much for your fine comments and we are pleased that you have enjoyed the services and facilities of our hotel.

We do appreciate your ongoing support and look forward to the pleasure of welcoming you on the future visits.

Rudolf Troestler, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dammam, Saudi Arabia
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2011

Excellent accommodation and a wonderful breakfast of unique and high quality of service

  • Stayed November 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank hamdanaldossary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColombo, Manager at Hilton Colombo, responded to this review, September 1, 2011
Thank you very much for your complimenting comment and appreciate your great support of the Hilton Colombo. Oriol Marquez, Director Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maldives
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 30, 2011

My 4th stay at the hotel. Well suited for business as well as personal stay if shopping is on the agenda. Easy to commute to the city. Good / spacious / neat rooms . Variety of restaurants to choose from. 
Friendly staff always willing to help.
Did not use the swimming pool and gym. 

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vjanardhanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColombo, Manager at Hilton Colombo, responded to this review, September 1, 2011
We do appreciate your constructive feedback and your ongoing support of the Hilton Colombo. We look forward to welcoming you back. Sincerely, Oriol Marquez - Director Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Colombo

Property: Hilton Colombo
Address: 2 Sir Chittampalam A Gardiner Mawatha, Colombo 00200, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Colombo
#4 Business Hotel in Colombo
#6 Spa Hotel in Colombo
#9 Luxury Hotel in Colombo
#9 Romantic Hotel in Colombo
#9 Family Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Colombo 5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Hilton Colombo Hotel Colombo
Hilton International Colombo
Colombo Hilton International

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