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“Very accommodating staff”

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Taj Samudra Colombo
Ranked #7 of 51 Hotels in Colombo
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very accommodating staff”
Reviewed June 22, 2014

Stayed at the club room ,
Amazed by the super friendly staff,
Front Desk Manager was very helpful in assisting us with locations and attractions nearby,
Hotel Chauffeur was very helpful- Clean cars and built in wifi connection

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Abdul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,087 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (588)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Polish first
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English first
New Delhi, India
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 21, 2014

I stayed in in Taj Samudra for business trip. While the location of property is awesome on a long beach front and also nearby many offices, it is kind of old and needs renovation. There were areas inside the hotel where you would smell dampness. Service and food are good and as per expectations.

Room Tip: Beach facing rooms have nice view.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeingSandeepS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pune
Level Contributor
89 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 20, 2014

I stayed at the Taj Samudra after a gap of a year as the hotel had been under renovation for quite some time. I was initially allotted a room on the 1st floor but on day 2 was provided with a ocean facing room on their executive 5th floor. The hotel has a very impressive lobby and large well maintained lawns. Just across the hotel is the sea with a walking promenade which runs along the sea coast. Checkin and checkout was quick and efficient. I found the service in the hotel to be prompt. An iron and ironing board was provided on request. All other items like slippers, bathrobe, basic toiletries like toothpaste and shaving kit which are standard in any 5 star hotel are not provided in the room and you have to ask housekeeping if you need them. The rooms are jaded with a worn out carpet and a box TV which TV companies stopped manufacturing years back. The rooms are average sized with decent beds. The bathrooms though clean are average. At Breakfast they provide a large spread and the service was also very good. Room service is also quite fast and the portion reasonably large. The hotel has three excellent restaurants which is a bonus. As a Shangrila and a ITC hotel is coming up next door TAJ really needs to pull up their socks as far as the quality of room goes.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riten C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 19, 2014

I stayed on a business trip with female colleagues. They were constantly lusted after, and one said a staff member walked into her room without knocking. In the night time it would get worse even walking around the hotel. Business men were inviting paid for company back. And the restaurant couldn't bring us main courses at the same time. The rooms and sheets smelt of damp, and on one occasion they had not been changed.
If you are a woman, this is not the hotel for you!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 18, 2014

My husband and I stayed in the hotel as part of our honeymoon. We only stayed for two nights as Colombo was the base and end point for a tour around Sri Lanka. We were therefore very tired both times that we were there, so it was much appreciated when the staff went out of their way to make us welcome and comfortable. We were given a free upgrade on arrival to a suite with a balcony overlooking the beach at the front of the hotel, which was lovely. We had to call a member of staff when we couldn't work the shower and they were very kind when it was obvious we were being a bit silly. My holdall also had a rip in it by the second time that we were there, and a member of housekeeping staff kindly sewed it up and repaired it for me, which was such a help and saved me having to buy a new one. The staff also rang up Colombo airport for us to check that there was a wrapping service. The buffet food was delicious, and the waiting staff and chefs were so friendly. We had a brief dip in the pool which was very nice and quiet, and the pool guy gave us a ball to play with (we didn't even ask!). The food was also nice. Upon departure, we were given a wooden elephant ornament as a gift, which just reiterates the personal, friendly service. The front desk staff even remembered us from the week before, and we had only briefly spoken with them. Would definitely recommend!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eloise E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 17, 2014

Great hotel.
Take beach facing room, but avoid room in front of lift (very disturbing sounds from lift)
Breakfast good.
Great Property.
But cleanliness requires improvement.
In front office be careful during payment of bills, as they take double currency conversion rate.
SOLUTION:TAKE HOTEL ROOM RATES IN US DOLLARS AND PAY IN US DOLLARS DON'T PAY IN LOCAL CURRENCY (SLR). THOUGH THEY WILL GENERATE THE BILL IN SLR

Room Tip: Avoid rooms near lift, Beach facing on top floors (as there are lot of trees blocking the beach vie...
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soudiptaadhikari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 17, 2014

Travelled to Colombo on business and this hotel was selected for us. Great welcome and very friendly and attentive staff. Wonderful cool and welcome drink on arrival. Couldn't quite figure out why it took so long to check in and check out. All the reception staff seemed baffled by the computer system they had to use. The rooms were well appointed, and we were given an upgrade, which was gratefully received. Wonderful towel sculpture in the rooms. We didn't eat in, apart from for breakfast, so can't comment on this front.

Room Tip: Ask for a room facing the sea
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj Samudra Colombo

Property: Taj Samudra Colombo
Address: 25 Galle Face Center Road, Colombo 00300, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Colombo
#4 Family Hotel in Colombo
#6 Luxury Hotel in Colombo
#7 Romantic Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Samudra Colombo 5*
Number of rooms: 300
Official Description (provided by the hotel):
Taj Samudra Colombo is located in the heart of the Colombo city, overlooking the azure waters of the Indian Ocean. The most stylish Executive category rooms are by far the best in design and comfort in the city of Colombo. Taj Samudra offers the following choice of food & beverage outlets - Latitude - all day dining restaurant serving Buffet for breakfast, lunch and dinner and a a choice of la carte specialties Navratna - Specialty Indian Restaurant catering to North Indian flavors Golden Dragon - Authentic Chinese Cuisine with a specialty in Sichuan Cuisine, YUMI - Japanese resto bar with live entertainment from Thursday through Saturday,live sports and best of live entertainment over weekends, Lobby Lounge - Unwind over a snack, dessert or a quiet drink. In Room Dining - 24 hour room service Keeping in line with the changing times, Taj Samudra retains the colonial charm, heritage value, sense of space, privacy and luxuries for our esteemed guest. ... more   less 
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Also Known As:
Taj Samudra Colombo Hotel Colombo
Taj Samudra Hotel Colombo
Colombo Taj Samudra Hotel

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