The service at the Taj was, as usual, impeccable. Everyone was extremely courteous and went out of their way to make sure our stay was a pleasant one. Despite booking a city view room, we were given a ocean view room which gave us a pretty good view of the water, albeit from first floor. We were also surprised several times with the addition of complimentary desserts when ordering room service and very sweetly organised a cake for me and my husband when they learnt that it was our anniversary.
However, I would like to add that the room we stayed in at the hotel was disappointing. It wasn't in keeping with our expectations of the Taj. The TV was ancient and the furnishings in the room were bordering on tacky. It was overall not what you would expect from a luxury 5 star hotel like the Taj. Also the Spa area (if you could call it that) was just a poor extension of the gym in the hotel. I had booked a massage and although the massage and the service was wonderful, the spa area was a big disappointment. The whole area was almost dingy to a point and shared a wall with the hotel squash court, which while it was occupied, didn't exactly put one at peace.
- Official Description (provided by the hotel):
- Taj Samudra Colombo is located in the heart of the Colombo city, overlooking the azure waters of the Indian Ocean. The most stylish Executive category rooms are by far the best in design and comfort in the city of Colombo. Taj Samudra offers the following choice of food & beverage outlets - Latitude - all day dining restaurant serving Buffet for breakfast, lunch and dinner and a a choice of la carte specialties Navratna - Specialty Indian Restaurant catering to North Indian flavors Golden Dragon - Authentic Chinese Cuisine with a specialty in Sichuan Cuisine, YUMI - Japanese resto bar with live entertainment from Thursday through Saturday,live sports and best of live entertainment over weekends, Lobby Lounge - Unwind over a snack, dessert or a quiet drink. In Room Dining - 24 hour room service Keeping in line with the changing times, Taj Samudra retains the colonial charm, heritage value, sense of space, privacy and luxuries for our esteemed guest. ... more less
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- Also Known As:
- Taj Samudra Colombo Hotel Colombo
- Taj Samudra Hotel Colombo
- Colombo Taj Samudra Hotel