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“It's People at Taj that makes All the Difference”

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Taj Samudra Colombo
Ranked #7 of 51 Hotels in Colombo
Certificate of Excellence
Bengaluru, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“It's People at Taj that makes All the Difference”
Reviewed November 24, 2012

Though the Hotel is under Renovation, At no time we felt the disturbance. Though the Hotel appears to be old, am sure soon after renovation it will glow. But most important thing I observed is the way the staff ( from the Bell Boy to General Manager ) treats it's guests, Nothing less than iconic Brand, So proactive to offer service and quick to grasp the guest simple needs. We needed the reference for a good Sea Food restaurant and the lady at the front desk did not hesitate to refer one that is not Taj in house and My Business guest ( as am Vegetarian ) had a most wonderful food and it gave me immense happiness to see him enjoying a hearty meal, Thanks to the Lady. I just enjoyed the whole experience specially personalized service at buffet Breakfast and Of Course to Watching B Mcullam ( New Zealand Cricketer ) having a good time at pool.

Room Tip: Try to get the Sea facing room from 3rd floor onwards.
See more room tips
  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank Wanderer1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,087 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (588)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Turkish first
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English first
Gurugram (Gurgaon), India
1 review
Reviewed November 23, 2012

Taj Samudra is one of the best hotel at Colombo..It is situated on the edge of sea.Hospitable staff with great sight.The quality of the rooms were not as it should be but it is situated at best place sea is only away by 100 mts across the road..Local couple from colombo are coming to enjoy and sitting under one umbrella making wishes for their future.

  • Stayed September 2012, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank mishra052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed November 23, 2012 via mobile

Approximately 1 hour from the airport the Taj is a great starting point to a Sri Lankan holiday.
It's position opposite Galle Face Green and the Galle Face Hotel allow fantastic views and 3min walk for sunset cocktails.
A 5 star in Sri Lanka is the equivalent of a UK 4 star. The service cannot be faulted and the staff are available and friendly. The rooms are dated to what you would expect but clean, a good bed and sky TV.
The buffet selection for breakfast is vast and caters for all tastes. There are various restaurants to choose from for dinner, we had the buffet on arriving and although a hot intro to Sri Lankan curries, a great selection.
Definitely would recommend this hotel or anyone passage though Colombo on arriving in the country.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fmr123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 15, 2012

Stayed for 05 days in this hotel. Great place to stay. Comfortable in all senses from check-in to check out. Food was excellent and service/location/hospitality etc..TAJ class. The property appears old and the rooms definitely needing a make over which is overshadowed by the wonderful mannered staff. What can i say when you are offerred anything that you ask for without any question. The staff made the day , when they celebrated the b'day of my friend in true style... unforgettable.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank shivanag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed November 13, 2012

After having staying in more than 10 of Taj properties all over, one only expects nothing but the best.. but this image dies the moment you enter Taj Samudra !!

Just about everything in this hotel is so dilapidated, be it their reception area furniture, in-room furniture, coffee shop chairs etc.
Toilets are just so ugly looking and absolutely unartistic . sigh
Herbal pillow had odorous, ugly, oily smell and was anything but herbal.. .

The only constant factor about Taj that is consistent is their beautiful, smiling and very helpful staff.
After i realized that my travel agent (Jetwings Colombo and Jetescapes Mumbai ) had goofed it up by not giving me a Sea view rooms (after having charged me for one ) one of the Receptionist came forward willingly to hear my plight and upgraded me for 2 nights to a sea side rooms .

Food is quite good, specially the breakfast !!
But as i said, to live upto Taj's name and stature, Taj Samurdra needs to polish their shoes big time.

Not sure if i'd want to visit this one ever for longer stay !

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank highflier_26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
Reviewed November 12, 2012

Stayed here for 28 days at a stretch in Oct 2012, love the service, excellent Staff. It is difficult to stay in a hotel for so long, but the staff made me feel at home. Although the Hotel is under renovation, no inconvenience to the guests. Even the food and room service is very good.

Room Tip: Ask for the sea facing room with a balcony.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sujayshetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyderabad
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 5, 2012

Stayed on Business trip for 2 days. I liked few things and disliked few. This is a nice sea side property but far away from the shopping area. Nothing much to do in the vicinity

- Amazing Location
- Very nice food
- Courteous staff

Downside :
- Need renovation
- bit bland

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saurabhagra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj Samudra Colombo

Property: Taj Samudra Colombo
Address: 25 Galle Face Center Road, Colombo 00300, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Colombo
#4 Family Hotel in Colombo
#6 Luxury Hotel in Colombo
#7 Romantic Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Samudra Colombo 5*
Number of rooms: 300
Official Description (provided by the hotel):
Taj Samudra Colombo is located in the heart of the Colombo city, overlooking the azure waters of the Indian Ocean. The most stylish Executive category rooms are by far the best in design and comfort in the city of Colombo. Taj Samudra offers the following choice of food & beverage outlets - Latitude - all day dining restaurant serving Buffet for breakfast, lunch and dinner and a a choice of la carte specialties Navratna - Specialty Indian Restaurant catering to North Indian flavors Golden Dragon - Authentic Chinese Cuisine with a specialty in Sichuan Cuisine, YUMI - Japanese resto bar with live entertainment from Thursday through Saturday,live sports and best of live entertainment over weekends, Lobby Lounge - Unwind over a snack, dessert or a quiet drink. In Room Dining - 24 hour room service Keeping in line with the changing times, Taj Samudra retains the colonial charm, heritage value, sense of space, privacy and luxuries for our esteemed guest. ... more   less 
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Also Known As:
Taj Samudra Colombo Hotel Colombo
Taj Samudra Hotel Colombo
Colombo Taj Samudra Hotel

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