Stayed here for 10 nights in Sep/Oct. Lovely little hotel with a plunge pool. The hotel is currently expanding to include a pool and more rooms.
We had a little issue when we checked in, being accused of not having paid for our stay as our card had been declined. We knew this was not true as we had pre-paid for our stay and the money had already been taken from our account a week prior to our arrival. However the manager sincerely apologised for their mistake the day after. But this did leave us with a very poor impression for the hotel.
However the rest of our time was excellent, thanks to all the staff being VERY polite, friendly and helpful.
When we complained of the shower drainage being blocked, it was attended to immediately.
The room and bathroom were clean,large and the bed very comfortable. There was also free Wi-fi and a large Apple Mac, it also a large flat screen TV.
There's a choice of 4 different breakfasts ; all very good. The bar had a good choice of drinks. Their fish pakoras were excellent !
The hotel has a convenient location . All in all the hotel had a very warm and friendly feel to it. I would definitely stay here again !
- Official Description (provided by the hotel):
- Nestled in the heart of the city, is an urban boutique hotel that perfectly captures a fusion of contemporary style with intrinsic elements of environmental design. The hotel offers a choice of 15 suites & 17 rooms complete with all modern features, 3 dining areas - Scarlet Room & Cloud Cafe, Loft Lounge Bar, a Library, Jacuzzi and Plunge Pool and even a corporate Gym. ... more less
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