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“Authentic Indian Food”
Review of Jack Tree

Jack Tree
Ranked #265 of 576 Restaurants in Colombo
Cuisines: Thai
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Colombo, Sri Lanka
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Authentic Indian Food”
Reviewed January 31, 2013

Go there for Authentic Indian Cuisine, very generous taste and liked everything about the place. You should try it!

Visited December 2012
Helpful?
Thank BuddhikaRanatunga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Visitor rating
    27
    63
    41
    17
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Bondi, Australia
Level 4 Contributor
37 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great for Takeway”
Reviewed January 20, 2013

Wouldn't exactly recommend the place for dinning it as it can get very loud and busy during dinner. Lots of families and potential delays with getting tables and orders.
The food however is good. Stick to the basic thai dishes and order well and early.
Portions are large and prices are decent

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ColomboConno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level 6 Contributor
148 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Poor Management”
Reviewed January 18, 2013

My family visited this restaurant couples of times.
We returned again as there was a 30% promotion for HSBC Signature Card member.
However, when we arrive - the staffs repeatedly told me that there was no such promotion -
even checked with the cashier and superior. Hence, I paid the full bill.

Later (on the same day), I checked with HSBC call center and confirmed that there was such promotion but the staffs were not aware of it.
I spoke to the restaurant's supervisor (around 3:30pm) and he tried to ignore me.
I requested to speak to the manager but he said "the manager is resting" - I was puzzled.
He promised to call me back when the manager finish his "resting" but after so many days - not a single call from the management.
I was deeply disappointing - a good brand with poor management.

The food is average 3 stars and waiters are very friendly.
Because the supervisor or management did not know their works well and chosen to ignore customer's request - hence need to minus 1 star = 2 stars.

If my family wants to eat Thai food - Jack Tree will be my last choice.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Adam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo
Level 2 Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Over rated”
Reviewed December 20, 2012

Visited for lunch and the place is over rated. The food was good but nothing extraordinary .The food is of basic taste not to the expected level.

Visited March 2012
Helpful?
1 Thank Nilanthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea County, United Kingdom
Level 5 Contributor
55 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“The most delicious Thai food!!”
Reviewed December 14, 2012 via mobile

We had the most delicious meal of our travels so far here!! This is the tastiest Thai food I've had, and I've been to Thailand!
The staff are friendly and the restaurant is very clean. It's a bit more pricey than you expect to pay for a meal in Sri Lanka but we thought it was worth it. We even ordered too much food and got to take it away in a doggy bag!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Laura E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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