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“Fascinating Location”

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Galle Face Hotel Colombo
Ranked #4 of 51 Hotels in Colombo
Certificate of Excellence
New Delhi, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fascinating Location”
4 of 5 bubbles Reviewed April 20, 2013

Hotel has a great location with a direct sea view which will make your day though the rooms are kind of old looking. Need some refurbishment to all the rooms. Food was delicious at breakfast time. Sea Spray Restaurant has some good choices, food taste is perfect. Loved it during my stay. Staff should be more friendly with the guests, but very helpful.
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  • Stayed January 2013, traveled on business
    • Value
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    • Sleep Quality
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Thank Patel n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,708 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed April 20, 2013 via mobile

We came here at the end of our holiday which we had spent most of at the wonderful Why House near Galle, but immediately regretted it, not least because it was Sri Lankan New Year over the weekend of our stay so everything was closed in Colombo, not to mention the hotel itself. This meant no alcohol was being served apart from as room service order, which was ironic as the local newspapers were warning of hugely increased alcohol consumption over the public holiday!

This hotel has seen better days, we were in two rooms in the Regency wing which were adequate but not exactly luxurious - our kid's room bathroom door locked itself from the inside; our phone didn't work properly but because of the New Year no-one could replace it which meant I didn't get my 4 am wake up call to leave for the airport; the shower thermostat didn't work properly so went from freezing cold to scorching hot without warning. Most of the hotel seemed to be closed for 'refurbishment'. We were told that the only place serving lunch was the main restaurant but this was a big buffet affair which we didn't feel like in the heat of Colombo so we opted for a snack from the bar instead - the waiter warned us that anything we ordered would take at least half an hour to prepare due to staff shortage - in the event we waited over 45 minutes for a chicken burger, chicken Caesar wrap, chicken curry (which was stone cold when it arrived) and spicy cashew nuts. The pool was nice but salt water which is a reflection of the age of the place I suppose. I have to say we did feel sorry for the staff who obviously did not want to be working over the public holiday, they did try their best under the circumstances.

We took a 3 hour tour of Colombo on the Sunday and noticed that some (at least four) very large and luxurious new hotels are under construction, including a Shangri-la quite close to Galle Face. I seriously wonder whether Galle Face will be able to compete against this kind of competition, refurbishment may not be enough............

Stayed April 2013, traveled with family
Helpful?
Thank Golden H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed April 19, 2013

We stayed in "The Classic Wing" which hints at the hotel's glorious past but which is somehow lacking. There is a sense of neglect in the rooms rather than the careful preservation of a former incarnation.

For what it offers, The Classic Wing is overpriced. The buffets at the Verandah Restaurant were mediocre, with too much choice to offer quality, and too little choice in each variety (eg Sri Lankan, Indian, Continental, Chinese) to be convincing.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank annamagnussen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed April 19, 2013

Wonderful place to stay with excellent Australian manager. Superb facilities and the definite must is drinks watching the sunset, which is particularly beautiful at this spot and very relaxing. The food was good and the dining area very pleasant. The gardens are well-kept.

Colombo is a difficult city to get around in - very sprawling and a vast amount of traffic - but well worth visiting the various sites.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gwynethBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
2 reviews
4 of 5 bubbles Reviewed April 18, 2013

A great place in which to take afternoon tea. Courteous staff, a truly heritage building and a fantastic location on the seafront. So different from the other formulaic chain hotels in Colombo. Bedrooms are a good size too. The only niggle is the Sri Lankan policy of hotels charging one room rate for locals and a higher for visitors. London would not get away with doing that.

  • Stayed August 2012, traveled with friends
    • Service
Helpful?
Thank RVB1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, Sussex UK
Level Contributor
101 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed April 17, 2013

Our only regret was that we only had one night here! Last night of our holiday and it was probably the best hotel we stayed in during our tour of Sri Lanka.

Located on the sea front near all of the attractions of Colombo, the Galle Face Hotel offers a trip back in time to the turn of the century - with the comforts of the modern era.

Rooms are very comfortable - unfortunately we were unable to have breakfast as we had to leave so early in the morning for the airport - but they still gave us an excellent breakfast bag.

There is a nice pool outside with sun loungers - the pool bar serves excellent lunches during the day and serves as a nice place to sit and relax in the evening.

There are several different restaurants in the hotel - however we tend to eat out and found an excellent Austrian restaurant across the road.

The hotel offers excellent views of the sea - and you can stroll along the front amongst the market stalls. The trip to the airport takes about 40 minutes.

Stay here when you stay in Colombo!!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cessna152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

its a great Hotel, Quite old architecture too.but situated in a scenic area, beautiful beach, and the food is mouth watering,lovely pool.its wonderful place to sip a beer, in the evenings, or have a romantic dinner by the beach, Staff is very friendly too, and you will meet many newly weds clicking their pics,its a lovely place situated in the heart of colombo

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  • Stayed January 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank larinetoussaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galle Face Hotel Colombo

Property: Galle Face Hotel Colombo
Address: No. 2, Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 51 Hotels in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Galle Face Hotel Colombo 5*
Number of rooms: 158
Official Description (provided by the hotel):
Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more   less 
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