The Galle Face management (the Gardiner Family et al) are to be applauded for steadfastly preserving this irreplacable Sri Lankan landmark and one of the nation's most beloved hotels. I've stayed there on all 3 trips to Sri Lanka and I like the place very much, but it needs a dollop of Aman Resorts-style vision, style and taste. In its present form, it's far too often simply funky - especially the accommodations. And the way it looks now makes you concerned about the level of hygeine. The nice part is it seems to be kept in its original condition, which means that with a bit of vision it will once again become a genuine Southeast Asian classic, like the Raffles, the Strand, the Peninsula, etc. I also found the service extremely bumpy. Some of the staff are outrgeously hospitable and caring; others seem to function in a world all their own and exude an unappetizing haughtiness. I also had an unpleasant experience with a Galle Face car driver, who clearly merely wanted to make some money driving me to places I had no interest whatsover in going to. I also got the impression many of the staff don't quite get along with each other, so one would say something and another would come by and contradict it. When the hotel is busy, it really and truly shows and the cohesion level wears down very quickly. The bathrooms are also in need of re-plumbing in many areas. Still, one salutes the affection the owners and management and staff have for their landmark, and I wish it many many more decades of sfae and profitable, and tasteful, operations.
- Official Description (provided by the hotel):
- Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more less
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