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“Old world charm”

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Galle Face Hotel Colombo
Ranked #4 of 55 Hotels in Colombo
Certificate of Excellence
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Old world charm”
Reviewed January 9, 2013

We stayed in the 'classic' section of this wonderful old hotel. Unfortunately this sections as not been updated for some time. Rooms were old and musty, not value for money. Walls thin and floors creaky. Guess that goes with the age of the hotel if you don't mind it's charms. On the plus side the location is stunning and it has a great pool area next to the sea front and good gym. The food was average, stick with the Sri Lankan food.

Room Tip: Ask for the newer section and not the classic section
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  • Stayed January 2013, traveled with family
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Helpful?
1 Thank taniwha_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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staffordshire
Level 5 Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 8, 2013

This was our hotel for the first 2 nights of our Sri Lanka trip. A grand colonial hotel with some wonderful public spaces and a glorious position next to the ocean. Very busy when we were there with events and weddings, including a small children's funfair, but that added to the lively atmosphere.
We had a "superior room" which though spacious was a bit cluttered with heavy dark furniture and the bathroom was definitely in need of an update. There were no hand towels when we arrived- left a note asking for them - they were there next morning but the bath mat had been removed???? The restaurant buffets at breakfast and dinner were excellent and the staff we encountered were all pleasant and helpful.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank sparky50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2013

Hi Readers, I have been to Srilanka on my Honeymoon and stayed at the Hotel Galle Face, Classic Wing for Two Nights. Fortunately, We have got the Room from where we could see the Sea. Although, it wasnt Sea facing but we enjoyed a lot. Hotel has Wooden Flooring with nice taps, Good Bathroom with modern facilities, Double Bed was made by joining two single beds but it was comfortable. The food at the Restaurant was seriously not as per the reputation of the Hotel. But, infact, I love Srilanka now and whenever again in Srilanka, I would definately stay at the Hotel Galle Face Only.... Cheerss.....

Room Tip: Choose the Room on the Second Floor of the Hotel. You will Love it.
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  • Stayed December 2012, traveled as a couple
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Helpful?
Thank NaveenAku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 6 Contributor
113 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 7, 2013

Though the hotel is old and built in colonial style but it is very good property alongside sea beach, nice food, good swimming pool,spacious rooms, good service, nice location of the hotel, try to avoid old wing of the hotel as lot of weddings happen there.

Room Tip: try to select new wing with spacious rooms and sea facing side.
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  • Stayed December 2012, traveled on business
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Helpful?
Thank manishberiwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 7, 2013

Stayed in both the renovated and old part. The renovated part was good (UK plug sockets) but if its character that you want (and isn't that why you stay here than in one of the newer Colombo hotels) then go for the old part where we were upgraded to a mini suite. Concierge were helpful with a complicated train booking. Had the Xmas evening dinner in the 1864 dinning room, which was very very good, staff seemed please that some diners had made the effort to dress up. So if you want atmosphere the Galle Face is great, if you are a picky traveller, then other hotels may fit the bill better.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank vikingspartacus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 7, 2013

This hotel is from the 1800's and has a lot of character. Room in Regency wings are also pretty good although you can hear footsteps etc from floor above.

What lets this hotel down is the staff and management at the hotel. The people at the reception are just plain rude. Waiters are not helpfull. Took room service more than 1 hour to bring a bottle of water and this was at 11 PM at night,

I would not stay here again. The Taj or Cinnamon are much better.

Our room was not even cleaned till evening till we complained after which it was done.

really bad service.

  • Stayed January 2013, traveled with family
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Helpful?
Thank Vchandaria22Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed January 7, 2013

When we stayed on Jan 2 and Jan 3rd. This Hotel was mobbed with weddings, which is fine as the reception area was buzzing with happy people some of whom wore some very interesting traditional outfits. However the venue used for the wedding party was directly below room 118, our room. The afternoon wedding's music was vey loud and meant that we had to keep out of our room that afternoon and the evening one had music/singing so loud that that the floor vibrated and we could not contemplate sleep until 11.30. The night manager Mr Smith was apologetic but clearly could not do very much about the event below apart from ask them to turn the music down. We did get some compensation for our ordeal but its not what you would expect.
The breakfast at this Hotel is excellent and the pool is good for swimming but the wedding singing was not so good.

Room Tip: see above try the regency wing not the classic wing
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Nociderthanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galle Face Hotel Colombo

Property: Galle Face Hotel Colombo
Address: No. 2, Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 55 Hotels in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Galle Face Hotel Colombo 5*
Number of rooms: 156
Official Description (provided by the hotel):
Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more   less 
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