The Good. Lovely building, good swimming pool, lovely old style restaurant. That is it. This hotel is trading on past history and some decent design. At $140 it represent dreadful value. The food was cold, half cooked and awful. The buffet is the preferred option for visitors as it means the waiters don't need to do their job. The waiters are poorly trained and one even walked away from my colleague as he tried to ask him for some water (by the way, when the water did arrive it was tap water. Guess within how many hours we both experienced stomach problems!).
The rooms are oldish, and the ensuites musty with no ventilation. Mould starting to appear. With the exeception of two members of staff, everything staff member found a procedural reason to make things more difficult (a $50 fine threatened if we did not bring the key back to reception once checked out (we left it in the room for house cleaning). Small details all combined to provide a poor impression. Nothing was smooth. Go to the Hilton for the same price.. it will just work a lot better, although the architecture will not be as good.
- Official Description (provided by the hotel):
- Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more less
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