What a beautiful, stylish property in a perfect location! The checkerboard bar out by the water, the beautiful pool, the sea spray crashing up against the rocks, the high ceilings and old mementos from colonial times... it's just our kind of place! But the first night we stayed, in the old wing at the lowest rate, we were given a room with no style, two twin beds pushed together, and a bathroom with water that came out brown. Yuck. On our second stay, we stayed in the new wing, and got a stunning room with a balcony for only a few more dollars. It's well worth it. This room was gorgeous and renovated. This is the rare situation where I recommend staying in the new wing, or shelling out for an upgraded room in the old wing. The service was strange. Some people were incredibly helpful, and others couldn't be bothered. The concierge sent us to a mall, after being told we didn't want on-the-beaten-path shopping. The reception desk when asked if they could make change to US dollars, knowing we were leaving for the airport right away, left us sitting there for 20 minutes only to tell us they couldn't do that and it was illegal (really!?!). It is a great property, and it could be perfect if they would fix service and room quality issues. Still, I'd rather stay there than some generic chain hotel.l
- Official Description (provided by the hotel):
- Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more less
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