I visited this restaurant last weekend to celebrate one of my friends birthday party. The food was mediocre bland and lack of flavor. Three types of rice, Avg Singaporean Chili Crabs and few other choices. The display grill had some good cuts of fish but unfortunately they are not seasoned. I asked for a slice of fish and a pice of calamari to be grilled from the display grill, and for my disappointment I was given what I asked for with out any seasoning or flavor, calamari tasted like rubber and the piece of fish was tasteless. From a place like Gall Face Hotel I would expect to see using various types of regional flavorings and marinations at the grill such as tandoor or spice rubbed... I had 3 choices of sauces for my "grilled seafood" by the display grill and they were awful. Chopped garlic in clarified butter, some off white color alfredo looking sauce (sauce is broken due to the heat) and "cocktail sauce" quit frankly it was tomato ketchup. It was shocking for me to know that the executive chef of Galle Face Hotel would not know the difference between ketchup and cocktail sauce which consist of horseradish tomato purée and worcestershire sauce.
The salads were hidden away inside the desserts room which were not visible from outside. None of us from our table realized that there were any salads until we went inside to grab the desserts. What a shame.!! Please invest few bucks on signage indicating Salads and Desserts inside of a room.!!
The service was very slow, the servers were not trained to check on their tables once the service has begun. Even though it was a self served buffet style, it would be nice to see the servers check in with their tables for drinks. I saw a floor manager around but I never saw him talking to any tables. One more thing rubbed me the wrong way is their pricing strategy , Apox 1950 rupees ++ per person and 60 rupees for water... Come on guys, where is the perceived value .?? I would rather pay 2000 rupees and you give me free water..... Very poor overall operations. I expected lot more from a place like Galle Face Hotel.!!
On a positive note great ambiance, over looking the indian ocean, cool breeze, and if you are lucky you will experience live local music played by a Cortez style Band.! !
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