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Hotel Crown Plaza
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Reviews (40)
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1 - 6 of 40 reviews
Reviewed March 23, 2018

Although the Crown Plaza is an older hotel in need of an upgrade, it is in a great location. I first stayed here in 2007/2008 for an extended period of time while working in Islamabad. I returned in 2017 as a tourist. I like the location for shopping, restaurants, proximity to governmental offices, etc. The staff was great and many of them who was there in 2008 --- were still there in 2017. Recommend rooms higher up with a mountain view.

Room Tip: Higher floors with a mountain view
  • Stayed: April 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank BusinessTravelerT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2017 via mobile

Good location, near best shopping mall in Islamabad. Good, shops, restaurants and supermarkets nearby. Also good stuff But outdated hotel. It seems not been upgraded for long time, everything is almost from 20th century. Needs upgrade and refurbishment. Does not worth what you pay for an outdated hotel.

Stayed: December 2017, traveled with family
Thank Shafiq Ahmad K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2017 via mobile

Visited with a friend to catch up that I hadn't seen for couple of years. Location very good- but the service was bad. Almost all the staff including some managers that appeared from nowhere were looking after a table of 6/7 (must have been some important people) and just ignored the rest of the restaurant. My initial request for coffee never materialised and my friend's tea after it did was microwaved in front of us, in fact all the hot drinks were microwaved which I hope they soon realise isn't right for a supposedly 4star establishment.
Thought there were many staff wondering around the lobby wearing suits but not a gentle nod or a friendly hello to acknowledge any of the guests, very robotic all this.
The food was fine but service was just poor, the counters behind the buffet was dirty and the spellings of the dishes wrong. (Buffet tags)
This can be a true 4 star place with a bit more care and eye for detail.

Stayed: October 2017, traveled with friends
Thank NottsTTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2017

Due the change in AKU Travel Policy and non availability of room in other hotels I have to stay in Crown Plaza from May 16 - 18. Room was reasonably okay but not that much good as compare to the amount one pays. Food is hopeless with no care of hygiene.On 17th. night I asked for Chicken Reshmi Kabab and VANILA ICE CREAM. The quality of Kababs was so poor. During eating I feel that I do not need ice cream and its better to take herbal/green tea to digest poor kababs. I called room service and requested them that if ice cream is no ready then kindly do not send and serve me green tea. The man replied "No Sir it is not possible". Look, I was so astonished when ice cream came in. It was NOT VANILLA but STRAWBERRY and not ice cream but was freezed like ice and cut in ice cubes.
THIS HOTEL IS NOT WORTH TO STAY at COST OF HEALTH and SAFETY.
Their electronic device at the entrance was also not functioning.

Room Tip: Horrible look in all back-side rooms and roadside rooms must be noisy
  • Stayed: May 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank syedshujaathussainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2017 via mobile

I stayed 2 nights at this hotel. Was very close to the city centre. Had decent breakfast and sufficient rooms. Overall a decent experience. However, it could have been a bit better as the rooms needed some upgrade.

Stayed: February 2017, traveled on business
Thank Marium Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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