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7 - 12 of 207 reviews
Reviewed April 23, 2019

I had a great time here at the Chinggis Khaan Hotel. The staff is friendly and speaks English fairly well to order taxi for me to go to the places I want to go. Room is clean and comfortable with a bathtub, coffee and tea facilities in the room and 24 hrs room service.
My first night here, I tried to put the air condition on but it turned out to be the heater. The aircon of the hotel is not switched on in Spring even though the room temperature may be quite warm. I was on the 8th floor but the window of my room was wired in so there was no hope of opening the window to let the air flow. The receptionist was very concerned that was uncomfortable, the next day they changed my room and it became quite pleasant after that.
Breakfast was good with continental and Mongolian breakfast consist of Porridge (rice or oat), savoury dishes and fruits with yogurt. Coffee and tea included. Bread and some times croissants or cakes. I stay here a week and not much variation in the breakfast choices but I do love the occasional seaweed soup for breakfast.
There is a gym with serious body building gym instructors who are always willing to come and help you.and Guests may use the gym freely but the swimming pool is always booked by classes and for the week I was here, I was not able to get in even or a quick swim. Sauna is under service. The Sky-mall attached to the hotel is not in operation yet. However, the hotel is right next to the Emart and have fairly good food court within the supermarket.
There is also a Ballroom but mostly for private functions.
Chinggis Khaan Hotel is quite central to most attractions, very busy streets but the hotel is set quite a distance from the road so the rooms are quite.

Room tip: The front of the hotel faces east so the room warms up quickly in the morning
Date of stay: April 2019
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank UPCBE123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, Director of Sales at Chinggis Khaan Hotel, responded to this reviewResponded May 7, 2019

Dear Guest

First of all many thanks for this review and of course staying with us. We are happy to read that you enjoyed your stay and the choices offered at breakfast. All of us look forward to the pleasure to welcome you back soon, with best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2019 via mobile

Stayed there 2 days. Was nice staff was very friendly. There was a pool but it was crowded all the time. Altough eveything was nice they need to invest more to upgrade this place. Many of the things were gotten old.

Date of stay: September 2018
Trip type: Traveled with friends
Thank jimmy c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, Director of Sales at Chinggis Khaan Hotel, responded to this reviewResponded May 7, 2019

Dear Guest,
Thank you for your review of our property.
I am very pleased that you enjoyed your stay with us.
Our staff go above and beyond each and every day to make sure our guests are looked after.
Hotel renovation has been started since beginning of 2019. We look forward to your next stay with us in our fully renovated Chinggis Khaan Hotel.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2018 via mobile

Would love to rate this property higher but there’s only so much a great staff can be credited with. Bottom line, the property is tired and worn out. Owners need to invest in upgrades. In doing so they would also be showing appreciation for their staff who all work very hard under difficult circumstances. Bravo to the staff at this hotel but not so much to the owners.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank NMC_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, Manager at Chinggis Khaan Hotel, responded to this reviewResponded August 27, 2018

Dear Guest,
Thank you for your review of our hotel. We appreciate your feedback.
We appreciate that you stayed with us, and we would be pleased to have you back to give us another chance to serve you.

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Reviewed July 15, 2018 via mobile

Place is quite dated.

But sadly it was a bit dirty.

Great staff upgraded us to a suite which was nicer and clean. Nice room size and bed is very comfortable.

The staff are super nice and quite helpful.

They really make the stay here worthwhile.

Fair prices.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank TAMAN1951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, Manager at Chinggis Khaan Hotel, responded to this reviewResponded August 27, 2018

Dear Guest,
Thank you for your great review of our hotel property.
We very much appreciate that you took the time to write this, and that you were satisfied with your stay.
We appreciate your business, and look forward to the next time we can be of service

Sincerely

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Reviewed July 15, 2018 via mobile

Best breakfast outside of shangri-la in ub. Good conference facility. Very friendly & helpful staff. Visit marred by absent air conditioning & patchy wifi. Location reasonably central. Opened kitchen half hour early for us- unusual,in UB in my experience

Date of stay: July 2018
Trip type: Traveled on business
Thank SammyKH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, General Manager at Chinggis Khaan Hotel, responded to this reviewResponded July 16, 2018

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued.
We really appreciate your comments regarding our customer service and ongoing upgrades to the property.
Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our commitment to investing in our property will continue this winter with renovations to our air conditioning system.
Thank you again, and we look forward to seeing you on your next trip to Ulaanbaatar
Best Regards,
Pepe

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