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11 - 16 of 207 reviews
Reviewed July 15, 2018 via mobile

Best breakfast outside of shangri-la in ub. Good conference facility. Very friendly & helpful staff. Visit marred by absent air conditioning & patchy wifi. Location reasonably central. Opened kitchen half hour early for us- unusual,in UB in my experience

Date of stay: July 2018
Trip type: Traveled on business
Thank SammyKH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, General Manager at Chinggis Khaan Hotel, responded to this reviewResponded July 16, 2018

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued.
We really appreciate your comments regarding our customer service and ongoing upgrades to the property.
Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our commitment to investing in our property will continue this winter with renovations to our air conditioning system.
Thank you again, and we look forward to seeing you on your next trip to Ulaanbaatar
Best Regards,
Pepe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2018

Very good services from the staff. Room is quiet and comfortable but shows wear and tear. Bathroom can use a refresh. Breakfast choices are limited but sufficient. A supermarket is on the next block, very convenient to pick up drinks, fruits and supplies.

Date of stay: April 2018
Trip type: Traveled with friends
Thank FYL003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, General Manager at Chinggis Khaan Hotel, responded to this reviewResponded July 16, 2018

Dear Guest
Thank you for your recent review and your candor regarding your stay at our hotel.
We are so sorry that bathroom became uncomfortable.
Renovations are challenging as you can well imagine and there is no perfect time for many of the necessary functions. However, we truly believe the significant enhancements to our hotel will have been well worth it and our guests will truly enjoy a beautifully upgraded and renovated hotel in just a few months.


Sincerely,

Puntsag Pepe Ochirbat
General Manager

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Reviewed April 13, 2018

Had a room on the 9th floor with good views of the city. There is a shopping mall and supermarket, including a western style food hall, next door. Internet service an dbreafast are fine. Beware meals in the resteraunt are large and filling as are the room service meals. The front desk staff are very friendly, informative and helpful in arranging taxis etc. Accessing the pool can be challenging as staff do not speak english and it appears to be booked for organised aqua arobics most of the time.

Room tip: Get a good view on western side.
Date of stay: April 2018
  • Trip type: Traveled solo
    • Location
    • Cleanliness
    • Service
Thank 3591doug
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, Director of Sales at Chinggis Khaan Hotel, responded to this reviewResponded April 15, 2018

Dear Guest,
Thank you for your positive review of our property.
I am very pleased that you enjoyed your stay with us.
Our staff go above and beyond each and every day to make sure our guests are looked after.
I would like to personally thank you for your business, and look forward to your next stay with us!

Best Regards,

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Reviewed October 11, 2017

After spending one week in Chinggis Khaan Hotel, I highly recommend this hotel for different reasons. The staff has been very supportive and friendly. The breakfast buffet is copious and offers a large variety of choices. The bedrooms are spatious and functionals. The hotel is well located and are 2mns away by foot to the mall.

Date of stay: September 2017
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank benoitw635
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Purevpuntsag O, General Manager at Chinggis Khaan Hotel, responded to this reviewResponded October 15, 2017

Dear Guest

Thank you for sharing your feedback regarding your stay! Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Chinggis Khaan Hotel and we hope that you will consider us for your next business trip!

Sincerely,
Pepe
General Manager

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Reviewed October 9, 2017

This is a good hotel without being super luxurious. The staff were very helpful and were able to cope with my non-existent Mongolian language. Handy to shops and fairly central to the city. Good massage in the Spa too!

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank El-Jay666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puntsag, General Manager at Chinggis Khaan Hotel, responded to this reviewResponded October 11, 2017

Dear Guest,

Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!

Best Regards
Pepe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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